KAITLIN WARD
Pilling, Preston,Lancashire
Summary
Dedicated, hardworking and motivated individual who is always looking for opportunities to learn new skills. I am a strong team member and love working with others, but also excel at working independently. I am eager to take my skills learnt in previous roles and apply them to something fresh and challenging.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work History
Delivery Driver
Over Wyre Medical Centre
Preesall, Lancashire
07.2023 - Current
- Worked part-time transporting up to 40 prescriptions per day, efficiently to nearby communities
- Maintained client satisfaction by delivering packages promptly and accurately
- Provided friendly customer service while managing and delivering prescriptions efficiently
Bartender/Front of House
The Bellflower
Garstang, Lancashire
02.2024 - 09.2024
- Served customers as part of front of house team
- Provided exceptional front of house service including bartending, meal preparation and cleaning
- Collaborated with team members to provide seamless service during busy periods.
Shop Assistant
The Cheese Shop
Preesall, Lancashire
07.2018 - 05.2024
- Served customers in a busy retail environment
- Handled 100+ daily orders, providing quick and effective customer interactions
- Built rapport with frequent shoppers to foster loyal customer base.
Holiday Experience Team
Ribby Hall Village
Kirkham, Lancashire
12.2021 - 06.2023
- Served as part-time Team Member within the Holiday Experience Team
- Planned and led multiple daily activities for groups of 10-40 customers
- Monitored industry trends, adapting services to suit consumer demand.
Santa's Elf
Ribby Hall Village
Kirkham, Lancashire
11.2018 - 12.2022
- Assisted Santa Claus during the festive season as an elf
- Managed and checked bookings, ensuring smooth operations
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Encouraged teamwork through open communication and leadership.
Education
BSc Forensic Science and Criminal Investigation -
University of Central Lancashire
Preston, Lancashire 09.2020 - 05.2023
UAL Extended Diploma in Performing and Production Arts -
Preston's College
Preston, Lancashire 09.2018 - 06.2020
GCSEs -
St Aidan's CofE High School
Preesall, Lancashire 09.2013 - 06.2018
Skills
- Customer service
- Time management
- Multitasking efficiency
- Teamwork and collaboration
- Conflict resolution
- Customer relationship building
- Cash handling
Timeline
Bartender/Front of House
The Bellflower
02.2024 - 09.2024
Delivery Driver
Over Wyre Medical Centre
07.2023 - Current
Holiday Experience Team
Ribby Hall Village
12.2021 - 06.2023
BSc Forensic Science and Criminal Investigation -
University of Central Lancashire
09.2020 - 05.2023
Santa's Elf
Ribby Hall Village
11.2018 - 12.2022
UAL Extended Diploma in Performing and Production Arts -
Preston's College
09.2018 - 06.2020
Shop Assistant
The Cheese Shop
07.2018 - 05.2024
GCSEs -
St Aidan's CofE High School
09.2013 - 06.2018
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