KAITLIN WARD
Pilling, Preston,Lancashire
Summary
Dedicated, hardworking and motivated individual who is always looking for opportunities to learn new skills. I am a strong team member and love working with others, but also excel at working independently. I am eager to take my skills learnt in previous roles and apply them to something fresh and challenging.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work history
Delivery Driver
Over Wyre Medical Centre
Preesall, Lancashire
2023.07 - Current
- Worked part-time transporting up to 40 prescriptions per day, efficiently to nearby communities
- Maintained client satisfaction by delivering packages promptly and accurately
- Provided friendly customer service while managing and delivering prescriptions efficiently
Bartender/Front of House
The Bellflower
Garstang, Lancashire
2024.02 - 2024.09
- Served customers as part of front of house team
- Provided exceptional front of house service including bartending, meal preparation and cleaning
- Collaborated with team members to provide seamless service during busy periods.
Shop Assistant
The Cheese Shop
Preesall, Lancashire
2018.07 - 2024.05
- Served customers in a busy retail environment
- Handled 100+ daily orders, providing quick and effective customer interactions
- Built rapport with frequent shoppers to foster loyal customer base.
Holiday Experience Team
Ribby Hall Village
Kirkham, Lancashire
2021.12 - 2023.06
- Served as part-time Team Member within the Holiday Experience Team
- Planned and led multiple daily activities for groups of 10-40 customers
- Monitored industry trends, adapting services to suit consumer demand.
Santa's Elf
Ribby Hall Village
Kirkham, Lancashire
2018.11 - 2022.12
- Assisted Santa Claus during the festive season as an elf
- Managed and checked bookings, ensuring smooth operations
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Encouraged teamwork through open communication and leadership.
Education
BSc Forensic Science and Criminal Investigation -
University of Central Lancashire
Preston, Lancashire 2020.09 - 2023.05
UAL Extended Diploma in Performing and Production Arts -
Preston's College
Preston, Lancashire 2018.09 - 2020.06
GCSEs -
St Aidan's CofE High School
Preesall, Lancashire 2013.09 - 2018.06
Skills
- Customer service
- Time management
- Multitasking efficiency
- Teamwork and collaboration
- Conflict resolution
- Customer relationship building
- Cash handling
Timeline
Bartender/Front of House
The Bellflower
2024.02 - 2024.09
Delivery Driver
Over Wyre Medical Centre
2023.07 - Current
Holiday Experience Team
Ribby Hall Village
2021.12 - 2023.06
BSc Forensic Science and Criminal Investigation -
University of Central Lancashire
2020.09 - 2023.05
Santa's Elf
Ribby Hall Village
2018.11 - 2022.12
UAL Extended Diploma in Performing and Production Arts -
Preston's College
2018.09 - 2020.06
Shop Assistant
The Cheese Shop
2018.07 - 2024.05
GCSEs -
St Aidan's CofE High School
2013.09 - 2018.06