KAIRI WAUDBY
Bradford,West Yorkshire
Summary
Dedicated Clerical Officer in Radiology providing efficient front-of-house support in high-pressure NHS environments. Skilled in patient check-in, triage and appointment management, ensuring confidentiality and resolving enquiries. Collaborates with healthcare professionals to optimise clinic operations and enhance patient experiences. Strong organisational and communication skills facilitate accurate record-keeping and effective teamwork.
Overview
3
3
years of professional experience
Work History
Clerical Officer
Bradford Teaching Hospitals Foundation Trust
Bradford
04.2025 - Current
- Check in patients, verify details, manage clinic lists, and book/reschedule appointments using hospital booking systems.
- Handle high-volume phone and desk enquiries; triage requests and resolve issues or escalate appropriately.
- Provided front-of-house support at main Radiology desks, welcoming patients and ensuring a calm, professional environment in a fast-paced setting.
- Coordinate with radiographers, nurses, and clinicians to keep clinics running smoothly; prepare paperwork and update records.
- Maintain accurate, confidential patient information in line with Trust policies
- Support vulnerable patients with clear communication, empathy, and practical assistance
- Gained extensive experience across various hospital departments, improving versatility and understanding of hospital operations.
- Organised and maintained electronic and paper filing systems, facilitating efficient information retrieval and enhancing office organisation.
- Managed incoming and outgoing correspondence, including post, email, and faxes, maintaining confidentiality and efficiency.
- Handled confidential documents with discretion, upholding data security and privacy standards.
- Managed client communications by answering phones and corresponding through email.
Youth Worker
Bradford Council
Bradford
03.2023 - 09.2024
- Designed and implemented programmes for teenagers addressing issues such as smoking, drinking, drugs, violence, and bullying, promoting healthier lifestyle choices.
- Facilitated youth club sessions for young people, including those with special educational needs and disabilities (SEND), enhancing engagement and participation.
- Built positive relationships, encouraged participation, and facilitated inclusive activities to develop confidence and social skills.
- Fostered strong relationships with youth by creating a supportive and trusting environment that encouraged open communication.
- Employed a calm, positive, and encouraging approach while engaging with children and young adults during activities.
- Collaborated with youth workers and volunteers to plan sessions and maintain a safe, welcoming environment.
- Applied safeguarding, confidentiality, and professional boundaries at all times; escalated concerns to senior staff.
Education
Religious studies - Bradford
Bingley Grammar School
Bradford09-2024
English Lit - Bradford
Bingley Grammar School
Bradford09-2024
Criminology - Bradford
Bingley Grammar School
Bradford09-2024
Psychology - Bradford
Bingley Grammar School
Bradford09-2022
History - Bradford
Bingley Grammar School
Bradford09-2022
Religious Studies - Bradford
Bingley Grammar School
Bradford09-2022
English Lit and Language - Bradford
Bingley Grammar School
Bradford09-2022
GCSES - English, History, Psychology, Religious Studies, Science, Maths, Photography
Bingley Grammar school
Bradford06-2017
Health And Social Care - Bradford
Craven College
Bradford01-2024
Skills
- Appointment scheduling
- Data entry
- Database management
- Digital file management
- Medical confidentiality
- Customer service
- Time management
- Organisation
- Leadership
- Initiative
- Teamwork
- Communication
- Listening skills
- People skills
- English
- Time management
Languages
English
References
- Nuala Speight, NHS, Nuala.Speight@BTHFT.nhs.uk, 01274364678
- Debra Peters, Youth Worker, debra.peters@bradford.gov.uk, +44 7582 101849
Hobbies and Interests
- Reading
- Writing
- Travelling
- Games
Interests
- I love reading and writing, fiction and non fiction
- i have a love for music
Timeline
Clerical Officer
Bradford Teaching Hospitals Foundation Trust
04.2025 - Current
Youth Worker
Bradford Council
03.2023 - 09.2024
Religious studies - Bradford
Bingley Grammar School
English Lit - Bradford
Bingley Grammar School
Criminology - Bradford
Bingley Grammar School
Psychology - Bradford
Bingley Grammar School
History - Bradford
Bingley Grammar School
Religious Studies - Bradford
Bingley Grammar School
English Lit and Language - Bradford
Bingley Grammar School
GCSES - English, History, Psychology, Religious Studies, Science, Maths, Photography
Bingley Grammar school
Health And Social Care - Bradford
Craven College