Kaif Mahmood
Stoke on trent,United Kingdom
Summary
- Has worked in customer service, focusing on finding effective solutions and being professional with customers.
- Demonstrates the ability to work effectively with others by assisting with complex projects and fostering open communication within teams.
- Able to manage time and organise well, and able to do well in fast-paced settings by multitasking efficiently.
- Skilled with a variety of software programs, improving retail operations and making sure customers are happy by being flexible with scheduling and committed to providing excellent service.
Overview
2
2
years of professional experience
Work History
Customer Service Supervisor / Inventory managment
Pro car hire
11.2024 - 11.2025
- Identified and resolved issues during maintenance tasks, ensuring attention to detail in service delivery.
- Provided customer service by understanding client needs and explaining repair procedures in a professional manner.
- Assisted in various operations around the workshop, demonstrating reliability and commitment over time.
- Performed routine maintenance checks, including oil changes, tyre rotations, and fluid top-ups, to prevent future mechanical failures.
Machine operator
Uni lathe
09.2023 - 09.2023
- Working with machines such as milling machines that requires precision and accuracy when setting up and measuring materials and arranging them.
- Inspecting defects, to ensure products are up to standards and are of the right quality.
- Following Procedures and safety rules to ensure operations run smoothly and by keeping the workplace tidy.
Education
T level engineering - mechatronics mech principles, electrics, essential science and math
JCB Sixth Form
GCSE - Math, English, Science, Business, Engineering manufacture, Engineering production
JCB Academy
Skills
- Inventory management
- Adaptability in fast-paced settings
- Customer service excellence
- Effective communication
- Team building
- Customer engagement
- Problem analysis
References
Mrs. Norcup, R.Norcup@JCBACADEMY.COM, 01889 506171
Hobbies and Interests
- Gym - Keeping fit and maintaining healthy lifestyle
- Travelling - Exploring different cultures, foods and places
- Football - Play and watch the sport for fun
- Drawing - Express different ideas for show
- Workshop DIY - Make and work on projects to make useful items
Timeline
Customer Service Supervisor / Inventory managment
Pro car hire
11.2024 - 11.2025
Machine operator
Uni lathe
09.2023 - 09.2023
T level engineering - mechatronics mech principles, electrics, essential science and math
JCB Sixth Form
GCSE - Math, English, Science, Business, Engineering manufacture, Engineering production
JCB Academy