Kai Parker
Polesworth,Staffordshire
Summary
Dynamic and detail-oriented professional with a strong foundation in communication, problem-solving, and teamwork. Demonstrates exceptional time management and critical thinking skills, with a proven ability to conduct root cause analysis and ensure quality control in compliance with ISO 17025 standards. Seeking to deepen expertise in quality assurance within the engineering sector with continuous learning and adaptability, aiming to leverage interpersonal skills and attention to detail in a challenging role that fosters professional growth.
Overview
10
10
years of professional experience
Work history
Test Engineer
BRISTAN
Tamworth, Staffordshire
09.2022 - 05.2025
- Conducting BS EN ISO:17025 Compliant testing
- Assessing new product line and identifying issues
- Proactively diagnosed and resolved product faults
- Root cause analysis
- Root cause problem solving
- Yearly UKAS accreditation audit
- In-house WRAS testing and submitting company approvals
- Creating and managing testing request and work allocation system
- Identifying existing issues and design flaws with current line products
- Creating technical reports highlighting issues for improved decision making
- Conducing TMV2 & TMV3 testing
- Giving product training to new employees across business
- Conducting business tours with external parties
Technical Advisor
BRISTAN
Tamworth, Staffordshire
02.2021 - 09.2022
- Verbally diagnosing product faults
- Established end user & Merchant interaction
- Performed Email support completing 80-100 emails per working day
- Use of IFS & Salesforce
- Liaising with alternate departments to get clear resolutions
Customer Assistant
Lidl
Tamworth, Staffordshire
07.2019 - 02.2021
- Face to face customer service
- Cash handling in busy working environment
- Performed stock check on 500+ products per week
Customer Assistant
Odeon
Tamworth, Staffordshire
06.2018 - 07.2019
- Face to face customer service with hundreds of customers per day
- Cash handling in busy working environment
- Performed regular hygiene checks
- Performed regular food safety checks
Registration Administrator
Prescription Care Services
Tamworth, Staffordshire
02.2017 - 06.2018
- Establishing customer interaction over telephone & email
- Ordering Medication
- Using NHS database known as SPINE
- Processing 50+ registrations per day
- Setting up repeat prescriptions for customers
- Arranging regular deliveries of medication.
- Successfully delivered on tasks within tight deadlines.
Project Manager Assistant
Reference Technology
Tamworth, Staffordshire
10.2015 - 02.2017
- Sourcing agency staff for large events
- Liaising with multiple clients per day
- Assisting with product management duties
- Creation of daily schedules
- Stock creation and distribution
- Overseeing events registration for 10,000 people events
Education
GCSE's - English, History, Mathematics, Science, Religious Studies, Product Design, Physical Education, Geography
Polesworth International Language College
TamworthNVQ - Hospitality and catering level 2
South Staffordshire College
Tamworth07.2017
BTEC - Business & Administration Level 3
South Staffordshire College
Tamworth, Staffordshire09.2016
Skills
- Communication & Interpersonal skill
- Problem-Solving & Critical thinking
- Teamwork
- Time Management & Attention to detail
- Root Cause Analysis
- Continuous learning & Adaptability
- Interpersonal Skills
- Quality Control
- ISO 17025 Compliance
- Product Testing Methodologies
Custom
- Gaming
- Exploring
- History
- Music
Timeline
Test Engineer
BRISTAN
09.2022 - 05.2025
Technical Advisor
BRISTAN
02.2021 - 09.2022
Customer Assistant
Lidl
07.2019 - 02.2021
Customer Assistant
Odeon
06.2018 - 07.2019
Registration Administrator
Prescription Care Services
02.2017 - 06.2018
Project Manager Assistant
Reference Technology
10.2015 - 02.2017
GCSE's - English, History, Mathematics, Science, Religious Studies, Product Design, Physical Education, Geography
Polesworth International Language College
NVQ - Hospitality and catering level 2
South Staffordshire College
BTEC - Business & Administration Level 3
South Staffordshire College
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