Kai Northrop

• Completed a work experience day with AmplifyME, where I undertook the role of an Asset Manager and a Sales Trader. In doing so I was tasked with responsibilities such as analysing the past and present Macro updates, upcoming news events which influence a company's stock value, building and maintaining relationships with investment banks in order to keep clients happy and manage risk.
• Monitored litigation, foreclosure and portfolio liquidation proceedings to deliver maximum ROI to investors.
• Made fast decisions based on fluctuating market resulting in profit of $500,000.
• Worked on behalf of companies to buy and sell financial instruments.

- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations. This includes improvising when faced with a hazard or defect that may interrupt essential highway maintenance such as avoiding underground services.

- Working unsociable hours and applying effective time management techniques to comply with tight deadlines for faced - paced environments such as emergency roadworks.

- I have gained vast knowledge within my role as a result of intense training such as: Streetworks Training, Excavator Training, Twin Drum Roller Training alongside Health and Safety Training. This Has developed my ability and proficiency in learning new concepts quickly and efficiently.

- I have been apart of major Road/Footway repairs and resurfacing overcoming new challenges.

- Excellent communication skills, both verbal and written, I provide excellent customer service handling any questions the public may have

- Created and implemented strategic trading techniques over the last 2 years on my own to become profitable and broaden my knowledge on what influences the price of currencies such as global news events like interest rate fluctuations.

- I taught myself about how the foreign exchange market and commodities markets contribute to real life problems.

- Networked to meet new people in the industry to widen my depth of knowledge further.

- Retained excellent client satisfaction ratings through outstanding service delivery. Such as answering any customer queries about products or services promptly and accurately. I was awarded over 50 pieces of exceptional feedback by customers and was nominated for colleague of the quarter numerous times.

- Generated weekly cash intake spreadsheets accurately to eliminate discrepancies and theft, alongside this I was tasked with inputting customer details into the in house system in a precise way in order to keep operations such as collecting online orders running smoothly.

- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers as well as replenishing sales floor merchandise and organised shelves, racks, and bins for optimal appearance.

- Answered incoming calls and emails to provide product information, features and benefits. Worked closely with shift manager to solve problems and handle customer concerns.