Summary
Overview
Work history
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Kai Haslam

Radcliffe ,Manchester

Summary

Results-driven and customer-focused Floor Manager with proven experience in fast-paced, high-volume food service environments. Adept at leading diverse teams, optimizing shift operations, and ensuring exceptional customer satisfaction. Skilled in staff supervision, conflict resolution, and maintaining high standards of quality, cleanliness, and safety. Demonstrates strong leadership, effective communication, and the ability to make quick, strategic decisions under pressure. Committed to driving team performance and upholding the brand values of McDonald’s while delivering a positive dining experience for every guest.

Overview

3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Floor manager

McDonalds
Radcliffe , Manchester
04.2023 - Current


  • Oversee shift operations to ensure smooth running of the restaurant.
  • Delegate tasks to team members effectively.
  • Ensure all stations (kitchen, front counter, drive-thru, lobby) are adequately staffed and functioning.
  • Manage break schedules and rotations.
  • Lead by example in work ethic, punctuality, and behaviour.
  • Motivate crew members to meet performance and service goals.
  • Provide coaching, feedback, and support to crew during the shift.
  • Assist in onboarding and training new team members.
  • Enforce hygiene and food safety procedures in line with McDonald's standards.
  • Monitor food prep and ensure quality standards are met.
  • Ensure regular cleaning and sanitation tasks are completed.
  • Oversee cash handling and reconcile tills at the end of the shift.
  • Monitor stock levels and report shortages to the store or general manager.
  • Conduct minor inventory checks as needed.
  • Ensure crew follows safety protocols and wears appropriate PPE (if required).
  • Report or address any hazards or incidents promptly.
  • Keep emergency exits and pathways clear at all times.
  • Communicate with the next shift manager regarding shift performance, issues, or goals.
  • Complete required shift paperwork or digital reports.
  • Update management on any major issues or crew performance concerns.

Apprentice Welder and Fabricator

WES
Tottington, Bury
09.2024 - 07.2025


  • Assist with MIG, TIG, and Stick welding under supervision
  • Set up and maintain welding equipment
  • Perform tack welding or simple welds
  • Clean and prepare metal surfaces before and after welding
  • Measure, mark, and cut materials using saws, grinders, or torches
  • Assist in bending, shaping, and assembling metal parts
  • Operate basic fabrication tools (e.g., drills, grinders, shears)
  • Read and interpret blueprints or fabrication drawings (with guidance)
  • Keep tools and equipment clean and in good working order
  • Organize materials and maintain a clean, safe workspace
  • Report damaged or faulty tools to supervisors
  • Shadow experienced welders and fabricators to learn techniques
  • Attend training sessions or technical classes as required
  • Learn to identify different metals and their welding/fabrication needs
  • Follow all safety protocols (PPE use, proper ventilation, fire safety)
  • Learn proper handling of hazardous materials and tools
  • Participate in toolbox talks or safety meetings
  • Help move heavy materials or parts
  • Assist in assembling fabricated components into final structures
  • Perform general workshop duties (sweeping, organizing stock)

Kitchen assistant

Marston's
Radcliffe, Manchester
09.2022 - 06.2023


  • Washing dishes, pots, pans, and kitchen utensils
  • Cleaning kitchen surfaces, floors, and equipment
  • Disposing of trash and kitchen waste properly
  • Ensuring the kitchen complies with food safety and hygiene standards
  • Washing, peeling, and chopping fruits and vegetables
  • Measuring and preparing ingredients as directed by chefs
  • Assisting in basic cooking tasks (e.g., making sauces, preparing garnishes)
  • Plating simple dishes or desserts
  • Unpacking and storing deliveries correctly (e.g., FIFO method)
  • Keeping track of stock levels and reporting shortages
  • Organizing dry stores, fridge, and freezer areas
  • Using basic kitchen equipment (e.g., mixers, slicers, food processors)
  • Reporting faulty equipment to supervisors
  • Assisting with setting up or cleaning equipment before and after use
  • Responding quickly to chef requests
  • Running errands within the kitchen or to storage areas
  • Assisting in setting up workstations before service
  • Helping with kitchen close-down procedures
  • Ensuring everything is cleaned and ready for the next day
  • Checking fridge and freezer temperatures

Education

GCSEs - English

Elton High School
Bury
09.2017 - 07.2022

Skills

Motivation & Coaching – Encouraging staff, providing feedback, and developing team performance

Customer Interaction – Ensuring customers are satisfied and addressing complaints quickly

Professionalism & Friendliness – Maintaining a positive and helpful attitude, especially during busy times

Health & Safety Awareness – Enforcing hygiene, food safety, and cleanliness standards

Inventory & Stock Management – Assisting with stock control, deliveries, and minimizing waste

Certification

Driving license May 2023,

Forklift licence November 2024

Affiliations

I enjoy travelling and exploring new cultures, staying active through regular fitness routines, and going for long walks with my dog, especially in nature. These activities help me stay balanced, energized, and open to new experiences.

References

References available upon request.

Timeline

Apprentice Welder and Fabricator

WES
09.2024 - 07.2025

Floor manager

McDonalds
04.2023 - Current

Kitchen assistant

Marston's
09.2022 - 06.2023

GCSEs - English

Elton High School
09.2017 - 07.2022

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Kai Haslam