Ka Hoi Kwong

• Scanning Parcels by Scanner
• Loading Parcels into trailer truck by handball
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• Achieved event success by effectively communicating with clients and analyzing needs to set budgets and production timelines.
  
• Executed production requirements with meticulous attention to logistics and details.
  
• Spearheaded improvements in operational efficiency and offered specialized technical expertise.
  
• Enhanced client satisfaction by optimizing on-site service schedules.
  
• Orchestrated seamless operations, overseeing material management and directing teams of up to 40 professionals, including carpenters and truck personnel.

• Demonstrated exceptional customer service skills by delivering packages with a positive and upbeat attitude, ensuring the creation of a memorable customer experience.
• Verified delivery accuracy by engaging in thorough discussions with customers regarding their parcels, and obtained necessary delivery confirmations to ensure complete satisfaction.
• Efficiently loaded and unloaded parcels from delivery trucks and trailers, ensuring timely and secure transportation of goods.
• Successfully executed designated routes to deliver parcels and goods to customers in a prompt and reliable manner.

• Analyzed and assessed production team activities, ensuring timely task completion through thorough analysis.
  
• Managed schedules and deadlines, fostering seamless production by maintaining effective communication within a team.
  
• Demonstrated excellence in meeting client demands, optimizing client satisfaction by skillfully scheduling on-site service requests and efficiently managing show logistics and booth functionality.
  
• Led a diverse team of 10-100 individuals, including caterers, audio-visual technicians, and facility management professionals, guaranteeing smooth operations and outstanding event experiences.