Proven DT Support Specialist with a track record of enhancing commercial application operations and deployment efficiency at DT. Excelled in customer relationship management and remote support, significantly improving client satisfaction. Skilled in ticket management and new release deployment, consistently achieving and surpassing project goals. Demonstrates exceptional problem-solving and interpersonal abilities.
Commercial Application Operation Support on Level 2
New Development and Application Deployment
Customer relationship management
Remote support
Ticket management
Application support
New Release Deployment and Support