KADRİYE YESIM LYONS

Established KYL Property Management to streamline property sales for Turkish investors in UK.

• Identified optimal properties tailored to specific investor requirements.
• Calculated expenses leading to rental stage for client approval.
• Sourced solicitors to support legal processes effectively.
• Coordinated post-title deed registration tasks to ensure rental readiness.
• Managed property lettings to achieve maximum occupancy rates.
• Facilitated communication between tenants and landlords, ensuring timely property maintenance.

Established a company to facilitate Real Estate sales for English investors in Turkiye.

• Identified and prepared properties for sale, ensuring comprehensive project details were accessible.
• Created promotional content, including images and information for the HPT website and marketing materials.
• Participated in major exhibitions across UK to enhance visibility of offerings.
• Set up promotional stands in shopping malls, engaging potential investors effectively.
• Organised property viewing trips, guiding clients through selection and purchase processes.
• Ensured timely delivery of necessary documentation, facilitating smooth transactions.
• Provided ongoing aftersales support, addressing diverse client needs post-purchase.

Established operations in UK for Kipas as a textile sales agency.

• Regularly visited customers to showcase new fabrics and garments.
• Facilitated production of customer-required products.
• Coordinated order follow-ups with factory until delivery completion.

Managed customer accounts for UK, USA, Canada, Mexico, and H&M.

Coordinated with agencies in various countries to ensure seamless operations.

• Notified factory of incoming orders and monitored production until delivery.
• Prepared new collections for international exhibitions and client visits.
• Guided team members on upselling and cross-selling techniques, enhancing customer value.
• Implemented training programmes that boosted overall team performance.
• Crafted effective sales pitches leading to high conversion rates.
• Resolved production-related issues to maintain high levels of customer satisfaction.

Delivered high-quality products, enhancing customer satisfaction.

• Ensured coordination between headquarters and stores for seamless operations.
• Facilitated staff training to improve customer service quality.
• Piloted change management initiatives to boost organisational adaptability.
• Maintained inventory control, minimising stock shortages.
• Supervised project timelines to guarantee timely completion.
• Developed accurate sales forecasts to enhance strategic planning and reporting.
• Monitored health and safety compliance to reduce workplace accidents.

• Developed comprehensive marketing plans aligned with departmental strategies.
• Achieved increased customer engagement through targeted advertising campaigns.
• Coordinated placements across television, radio, and print to maximise reach.
• Established relationships with key industry influencers to enhance brand reputation.
• Managed public relations efforts to maintain a positive company image.
• Oversaw design of marketing materials to communicate unique selling propositions effectively.
• Prepared media plans and secured campaign budget approvals from project owners.
• Executed promotional events to generate interest in products and services.