- Travelling
- Sports (Badminton)
- Photography
- Hiking
Kadir Ausalin
Biggleswade,Bedfordshire
Summary
Dynamic Cabin Crew professional with strengths in passenger safety and customer satisfaction. Achieves high levels of safety through meticulous pre-flight inspections and addresses passenger needs promptly, enhancing overall travel experiences. Committed to fostering positive interactions and ensuring customer loyalty.
Overview
17
17
years of professional experience
Work History
Cabin Crew
Wizz Air UK
04.2025 - Current
- Achieved high levels of passenger safety through meticulous pre-flight safety inspections.
- Remained calm in highly stressful situations, maintaining order and following emergency procedures.
- Delivered exceptional customer service, responding promptly to passenger inquiries and requests during flights.
- Maintained compliance with aviation regulations and company policies in all cabin operations, upholding safety standards.
Customer Service Representative
GAC-Gulf Agency Company Qatar WLL
06.2018 - 08.2024
- Oversaw sea, air, and courier exports alongside sea cargo imports, enhancing operational efficiency.
- Coordinated transport arrangements with transporter companies to ensure timely delivery of goods.
- Facilitated booking of shipments with shipping lines such as Maersk, Safmarine, HL, CMA, MSC, and APL.
- Managed Hoyer accounts for sea exports and imports, ensuring compliance and timely processing.
Senior Customer Service Executive
flydubai Cargo & Philippine Airlines Cargo -Qatar GSA
12.2012 - 05.2018
- Enhanced cargo sales and operational performance for multiple stations.
- Coordinated transport of goods with freight forwarders to ensure timely delivery.
- Prepared air waybills, invoices, and essential documents for efficient cargo operations.
Customer Service Staff
Fresh and Famous Foods Corporation-Chowking
03.2012 - 10.2012
- Welcomed guests with personalised, friendly service to enhance their dining experience.
- Assisted guests with tailored recommendations and ensured satisfaction before they departed.
- Presented menus to guests and clarified menu options to ensure informed choices.
Service Crew
Freemont's Foods Corporation- Jollibee
12.2008 - 02.2012
- Guided guests through menu options and assisted with orders, contributing to a positive dining experience.
- Delivered courteous and efficient food and beverage services, enhancing guest satisfaction.
- Responded promptly to guest requests, ensuring smooth operations in the restaurant.
Education
Bachelor of Science - Hotel and Restaurant Management
Western Mindanao State University
Philippines01-2012
Skills
- Passenger safety
- Customer satisfaction
- Team collaboration
- Flexible adaptability
- Adaptability
- Multitasking skills
- Stress management
- Initiative
- Interpersonal communication
- Cultural awareness
- Empathy skills
- Computer proficiency
Awards
- On Time Performance Award (Every Minute Matters), September 2025, Wizz Air UK
- Customer Service Hero Award, February 2021, Gulf Agency Company Qatar WLL, Doha, Qatar
Interests
Timeline
Cabin Crew
Wizz Air UK
04.2025 - Current
Customer Service Representative
GAC-Gulf Agency Company Qatar WLL
06.2018 - 08.2024
Senior Customer Service Executive
flydubai Cargo & Philippine Airlines Cargo -Qatar GSA
12.2012 - 05.2018
Customer Service Staff
Fresh and Famous Foods Corporation-Chowking
03.2012 - 10.2012
Service Crew
Freemont's Foods Corporation- Jollibee
12.2008 - 02.2012
Bachelor of Science - Hotel and Restaurant Management
Western Mindanao State University