Kadi Evans

• Successfully built and developed strong relationships with four OJVs, driving referral growth across a wide geographic territory.
• Achieved a 90% increase in referrals within one month for a key OJV and delivered record cataract referrals across multiple sites during my 11 months in the role.
• Established excellent partnerships with Asda Opticians and Frith Opticians, securing invitations to attend and represent the organisation at their annual conferences.
• Managed and delivered community events across Hampshire, including county shows, and currently planning an eye‑health education evening in collaboration with a Specsavers store.
• Cultivated strong, trusted relationships with Specsavers partners across all local sites.
• Utilised data insights to strategically plan practice “safaris” and prioritise focus areas for maximum impact.
• Collaborated with my LMM to develop marketing materials for referrers, supporting my passion for helping patients understand their choices and access pathways in ophthalmology care.
• Quickly adapted to the role and built effective working relationships with Operational Partners.
• Coached the new Local Engagement Lead for Newmedica Hertfordshire, delivering timely and effective onboarding, offering both positive reinforcement and constructive developmental feedback.
• Maintained excellent working relationships with my team and the wider organisation, contributing to a positive and collaborative culture.

• Served as a buddy manager for stores within the South West region, supporting stores without an Optical Manager by assisting with colleague training, ensuring correct rota's, and problem-solving within the department
• Undertook a secondment to support national contact lens online sales and wage planning processes and audits, including writing Optical SOPs and collaborating with the Wage team, engineers, and Healthcare Operations Manager
• Achieved a 90% increase in weekly sales from July 2018 to the present through effective communication and coaching and development of colleagues
• Regular compliance reviews with team to identify potential risks and implemented action plans
• Ensured compliance with industry regulations, maintaining accurate records and documentation as required
• Worked with the superintendent optometrist on an in-store investigations related to fitness to practice cases, ensuring proper handling of the outcomes
• Adapted to the rapidly changing industry, including updates to glass lenses, contact lenses, and local pathway processes
• Influential in delivering and training the new project management systems to colleagues at the Bournemouth store
• Experienced in people management and knowledgeable about HR procedures
• B2B experience which grew corporate schemes with local businesses by 20%.

• Remotely managed the needs of 12 stores as a Mobile Contact Lens Optician over the past five years with exemplary organizational and managerial skills
• Scheduled my own rota's, ensuring each store received adequate coverage tailored to their specific requirements
• Successfully expanded the contact lens business by 20% increase over my stores Lensplan patients
• Collaborated closely with in-store managers to consistently uphold high standards of patient satisfaction and care and regularly achieved 100% in mystery shops
• Provided comprehensive training to teams on procedures and lenses, ensuring their expertise remained current
• Maintained my own professional development through accruing CPD points and attending industry conferences such as the BCLA, underscoring my commitment to staying abreast of advancements in the field.

• Created a business plan and pitched to investors securing over £50,000 worth of investments
• Working with designers to create marketing material including brochures, logos and website
• Negotiated quotes and pricing for factory and equipment upgrades ensuring the final set up costs came in on or below budget
• Built relationships with new customers through effective networking at food festival events and by utilizing LinkedIn and cold calling techniques to get new smoking contracts securing 5 brand new contracts in the first 12 months
• Prepared and submitted VAT returns, ensuring accuracy and compliance, managed customer invoicing, with specific expertise in QuickBooks
• Developed and implemented budgeting strategies and sales plans, including calculating profit margins for contract smoking, personal sale prices, and wholesale prices
• Interacted with regulatory boards to ensure compliance with BRC and Organic standards
• Planned and marketed new business ideas, such as Christmas cheese hamper boxes and weekly market slots, organized stands at events like the Sturminster Cheese Festival, and arranged meetings with wholesalers for farm shops
• Supported internal audits by providing necessary documentation related to corporate governance practices
• Created training documents and collaborated with the director to write the BRC manual
• Reviewed contracts and legal documents to ensure accuracy and compliance with company policies
• Managed corporate communications, including direct correspondence, social media profiles and company newsletters
• Managed operations cash flow, petty cash and specific project budgets with impeccable attention to detail
• Prepared minutes for board meetings, committee meetings, and shareholder meetings.

Gained comprehensive optical knowledge, progressing from foundational learning through to full qualification, and self‑funded the Contact Lens Optician (CLO) certification.

• Managed and supported in‑store teams, delivering training and fostering a strong learning environment.
• Led the successful implementation of Socrates Release 7, coordinating project activity and ensuring smooth adoption within the practice.
• Worked across three practices over eight years, gaining valuable insight into diverse partnership models and operational dynamics.
• Completed NHS and clinical audits to a high standard, ensuring compliance and supporting continuous improvement in clinical governance.