Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
Generic

Kacper Michalczuk

London

Summary

Dedicated professional with a strong foundation in customer service, adept at multitasking and managing time efficiently during peak periods. Demonstrates comprehensive product knowledge to advise customers effectively, while maintaining a friendly and attentive approach to meet their needs. Skilled in problem-solving, consistently addressing unexpected challenges with poise and efficiency.

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work history

Builder's labourer

LS Building Construction Ltd
London
09.2023 - Current

- Operated basic machinery and tools under supervision, ensuring safe and efficient use


- Supported skilled tradespeople (e.g. bricklayers, carpenters) by mixing mortar, cutting materials, and holding fixtures


- Maintained a clean and hazard-free worksite by following health and safety protocols


- Followed instructions from site supervisors and adapted quickly to changing tasks and priorities


- Conducted routine checks on tools and equipment, reporting faults or damage promptly


- Worked collaboratively with team members to meet tight deadlines and project goals

Sales assistant

Long Lane Supermarket
London
08.2022 - 09.2023

- Handled cash, card, and contactless transactions accurately using a till system


- Managed stock levels, rotated inventory, and restocked shelves to ensure product availability


- Assisted with opening and closing procedures, including cashing up and securing premises


- Supported delivery intake and helped organise stockroom for efficient access


- Promoted seasonal products and special offers to boost daily sales

Cashier assistant

Burger Bro
London
08.2021 - 08.2022

- Delivered friendly and efficient customer service in a high-volume burger restaurant, ensuring a positive dining experience


- Operated POS systems to process cash, card, and digital payments with accuracy and speed


- Maintained cleanliness and organization of front-of-house areas, including counters


- Monitored stock levels of supplies and restocked as needed to maintain smooth operations


- Handled customer queries and complaints professionally, contributing to repeat business and positive reviews


- Processed returns and exchanges following store policy, resulting in satisfied customers.

Education

GCSEs - Business, English, Maths, IT

Bishop Douglass School
London
09.2017 - 06.2021

A-Levels - Business, IT, Sport

Bishop Douglass School Sixth Form
London
09.2021 - 06.2023

Skills

  • Customer service excellence
  • Multitasking efficiency
  • Time management skills
  • Product expertise
  • Problem-solving abilities

Languages

English
Native
Polish
Native

References

References available upon request.

Timeline

Builder's labourer

LS Building Construction Ltd
09.2023 - Current

Sales assistant

Long Lane Supermarket
08.2022 - 09.2023

A-Levels - Business, IT, Sport

Bishop Douglass School Sixth Form
09.2021 - 06.2023

Cashier assistant

Burger Bro
08.2021 - 08.2022

GCSEs - Business, English, Maths, IT

Bishop Douglass School
09.2017 - 06.2021
Kacper Michalczuk