Dedicated professional with a strong foundation in customer service, adept at multitasking and managing time efficiently during peak periods. Demonstrates comprehensive product knowledge to advise customers effectively, while maintaining a friendly and attentive approach to meet their needs. Skilled in problem-solving, consistently addressing unexpected challenges with poise and efficiency.
- Operated basic machinery and tools under supervision, ensuring safe and efficient use
- Supported skilled tradespeople (e.g. bricklayers, carpenters) by mixing mortar, cutting materials, and holding fixtures
- Maintained a clean and hazard-free worksite by following health and safety protocols
- Followed instructions from site supervisors and adapted quickly to changing tasks and priorities
- Conducted routine checks on tools and equipment, reporting faults or damage promptly
- Worked collaboratively with team members to meet tight deadlines and project goals
- Handled cash, card, and contactless transactions accurately using a till system
- Managed stock levels, rotated inventory, and restocked shelves to ensure product availability
- Assisted with opening and closing procedures, including cashing up and securing premises
- Supported delivery intake and helped organise stockroom for efficient access
- Promoted seasonal products and special offers to boost daily sales
- Delivered friendly and efficient customer service in a high-volume burger restaurant, ensuring a positive dining experience
- Operated POS systems to process cash, card, and digital payments with accuracy and speed
- Maintained cleanliness and organization of front-of-house areas, including counters
- Monitored stock levels of supplies and restocked as needed to maintain smooth operations
- Handled customer queries and complaints professionally, contributing to repeat business and positive reviews
- Processed returns and exchanges following store policy, resulting in satisfied customers.