Kacper Kucza

Promoted to Team Leader at age 17 after demonstrating strong performance and reliability as a Warehouse Operative from age 16.

Supervised and coordinated a team of 12 warehouse porters, allocating tasks and monitoring progress to maintain efficient operations during high volume shifts of ~4,500 orders.

Regularly arrived early to prepare pallets and clear remaining orders from the previous shift, enabling the team to begin work immediately and maintain an efficient workflow.

Managed dispatch tracks and warehouse equipment, diagnosing and resolving minor mechanical and operational issues such as sensor faults and label printer malfunctions to minimise downtime.

Assisted with the preparation and dispatch of semi-trailers (HGVs), including operating tail lifts and starting vehicles to run climate-control systems required for temperature-sensitive pharmaceutical products.

Trained and mentored groups of new starters, developing them into a reliable and productive team.

Responsible for end of shift shutdown procedures, safely powering down conveyors and electrical systems and securing the warehouse.

Maintained strict health and safety standards within a regulated pharmaceutical distribution environment, handling high value medical goods with care and accuracy.

Handled high volume pharmaceutical order fulfilment across 30+ dispatch tracks, ensuring orders were accurately sorted, and placed on the correct pallets.

Managed the physical movement of totes and bulk goods, including stacking, wrapping, and loading onto trailers using tail lifts and moving pallets with pump trucks, maintaining speed and accuracy under pressure.

Processed and maintained a constant supply of clean totes, removing old labels and preparing them for reuse at a rate of ~750 totes per hour.

Responsible for handling temperature controlled and freezer stock in insulated totes with ice packs, ensuring sensitive pharmaceutical products were stored, transported, and dispatched safely and efficiently in compliance with health and safety standards.

Maintained a safe and clean workspace, following strict warehouse protocols and ensuring all equipment, pallets, and walkways were organised and hazard free.