Kaci Thomas
Basingstoke,Hampshire
Summary
I am dedicated professional with a strong foundation in cultural awareness, observational skills, and disability awareness. I demonstrate exceptional respectful communication and stress management abilities. Highly efficient in time management, aiming to leverage these skills to contribute effectively in a dynamic work environment.
I am very compassionate about caring for the elderly with a knack for building strong relationships with clients and families. I am skilled in providing personalised care, ensuring comfort and dignity. I like to help improve client well-being and create a positive better environment. I am looking to better myself every day and create a good career path for myself and to be an exceptional role model for my two children.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Domiciliary care assistant
Flexibeau Care
Basingstoke, Hampshire
02.2024 - Current
- Supported clients in the comfort of their own homes.
- Helped clients to carry out instructions recommended by health professionals.
- Offered compassionate physical and emotional support to patients, enhancing overall health and wellbeing.
- Kept detailed records of care delivered during each visit, maintaining transparency for family members and other healthcare professionals.
- Provided tailored support to family members through particularly difficult periods.
- Dementia and Alzheimers care.
- End of life and Palliative care.
- Followed client treatment plans for exercises, medications and wound care.
- Picked up client shopping and prescriptions.
- Prevented accidents and falls by ensuring cleanliness and tidiness of service user homes.
- Ensured clients were correctly taking prescribed medications, maintaining optimal health.
- Closely monitored patient conditions, minimising need for additional medical attention.
- Ensured comfort for patients, demonstrating empathy and understanding.
- Maintained client dignity and respect throughout dressing, showering and toileting.
- Helped individuals manage daily activities of living due to age, illness or injury, or chronic condition.
- Answered questions from clients, family members, and other carers.
- Monitored progress of clients, reporting any changes in condition swiftly to healthcare team.
- Planned client meal plans, shopped for ingredients and cooked meals.
- Operated hoists to move clients in and out of bed.
- Created positive relationships with clients through practical support and companionship, improving overall quality of life.
- Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
House cleaner
Sparkle and Shine
Basingstoke, Hampshire
07.2021 - 01.2024
- Thoroughly cleaned, disinfected and deodorised bathroom areas.
- Deodorised items and spaces to maintain freshness.
- Swept, mopped and waxed floors in pristine finish.
- Vacuumed and steamed carpets, curtains and upholstered furniture.
- Promoted a healthier home environment by conducting mould checks throughout properties.
- Deep cleaned bathroom and kitchen areas to produce spotless, hygienic results.
- Loaded dishwashers and hand-washed fragile crockery items.
Customer assistant
Smyths Toys Superstores
Reading, Berkshire
05.2016 - 08.2016
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
- Maintained spotlessly clean sales floors, organising merchandise for visually-appealing displays.
- Listened actively to customer concerns, confusions and needs for excellent communication.
- Processed and issued refunds, exchanges and credit notes, providing tailored solutions to customer issues.
- Assisted customers with product selection to ensure satisfaction.
Education
Level 2 Diploma - Health and social care
Reading College
Reading 09.2015 - 09.2016
GCSEs - English
Reading Girls School
ReadingGCSEs - Maths
Reading Girls School
ReadingGCSEs - Childcare
Reading Girls School
ReadingSkills
- Cultural awareness
- Observational skills
- Disability awareness
- Respectful communication
- Stress management
- Time efficiency
Certification
I have a full UK driving licence.
Timeline
Domiciliary care assistant
Flexibeau Care
02.2024 - Current
House cleaner
Sparkle and Shine
07.2021 - 01.2024
Customer assistant
Smyths Toys Superstores
05.2016 - 08.2016
Level 2 Diploma - Health and social care
Reading College
09.2015 - 09.2016
GCSEs - English
Reading Girls School
GCSEs - Maths
Reading Girls School
GCSEs - Childcare
Reading Girls School
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