Kaci Mapletoft

I am writing to apply for the spa receptionist position at Centre Parcs. I am very interested in this opportunity as I enjoy working in customer focused environments and take pride in creating a calm, welcoming and relaxing experience for guests. I have developed strong customer service skills through my previous roles in retail, hospitality and most notably as a Salon Assistant at Indigo Sun. In this role I was regularly greeted clients, handled bookings and payments and ensured the salon remained clean, professional and relaxing. I am confident managing multiple tasks while maintaining attention to detail and a high standard of service. This experience has given me a solid understanding of the level of care and professionalism required within a spa setting. In my current role as a Sales Assistant, I continue to build strong communication skills, support customers with purchases and contribute to team targets through product knowledge and upselling. I deliver personalised service and work effectively as part of a team. I am confident in handling busy situations while maintaining a friendly and professional manner, which I understand is essential in a front of house spa role. I am particularly drawn to Centre Parcs because of its focus on high-quality guest experience and relaxing environments. i would value the opportunity to contribute to your team and ensure every guests visit is enjoyable from the moment they arrive. Thank you for considering my application. I would love to discuss how i can bring a calm, professional and welcoming approach to the spa receptionist team. I am looking forward to hearing back from you.

Friendly and professional customer service specialist with experience in salon, retail and hospitality environments. Skilled in delivering a calm and welcoming front of house experience, handiling bookings and payments and maintaining high standards of cleanliness and organisation. A strong communicator who works well within a team and is focused on ensuring every guest has a smooth and relaxing experience. 

• Date of Birth: 14/09/2004
• Address: 30 Booth Crescent NG197LG
• Driver's License: Yes
• Eligible to work in the UK: Yes
• Highest Level of Education: Alevel