Technically minded and driven Field Service Engineer with nearly 3 years experience. Strong background in science and technology with a Bachelors of Engineering in Aerospace Engineering, coupled with excellent customer service and interpersonal skills. Reliable in providing onsite service, support and maintenance of customer EMS (Environmental Monitoring Systems).
Overview
5
5
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Field Service Engineer
Pharmagraph
Sandhurst, Berkshire
08.2022 - Current
Providing exceptional on site and in house servicing and maintenance of customer EMS (Environmental Monitoring Systems) and equipment.
Performing customer support and fault finding diagnosis via telephone and on site, liaising with the technical support department and other senior members of staff.
Generating and completing all required documentation and certification to a high standard, ensuring they are compliant with GMP standards and submitted to the customer in a timely manner.
Preparing and executing risk assessment and method statements before scheduled visits to promote a safe working environment.
Proficient use of Microsoft Windows based computers and software including Microsoft Outlook, Word, Excel and Access as an everyday tool.
Performing as a mentoring role for Junior members of staff and Service Technicians, guiding on work practises, compliance and general approach towards their duties.
Delivery Driver (part time)
Tesco
Yeading, Hillingdon
08.2020 - Current
Maintaining a high standard of the company in store with customers and out on the road whilst delivering ensuring the utmost service is provided.
Managed delivery documentation ensuring all paperwork was up to date and accurate.
Carrying out thorough health and safety vehicle inspections and checks before commencing each shift.
Adhering to the rules and regulations of the road whilst delivering customer items in a timely and safe manner.