K. Sandeep Meetei
Guwahati
Summary
Dedicated hospitality professional with proven experience in front office operations, guest relations and customer service in reputed hotel brand's.seeking a front office executive position to contribute service excellence and operational efficiency.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work history
SENIOR GUEST SERVICE ASSOCIATE
RADISSON BLU RESORT TEMPLE BAY MAHABALIPURAM
2025.01 - 2026.01
- Handling front office operations including check-in check-out
- Ensuring supervisor guest experience
- Managing billing, cash handling and guest queries
- Coordinating with departments and maintaining Brand standards
GUEST SERVICE ASSOCIATE
RADISSON BLU GUWAHATI
2023.01 - 2024.01
- Assisted with reservations and guest service
- Managed front office operations
- Resolved guest concerns professionally
RECEPTIONIST
GINGER HOTEL MANGLORE
2023.11 - 2024.11
- Managed front desk reception
- Handled calls, booking and visitors coordination
SALES EXECUTIVE
2022.09 - 2023.06
- Customer handling and sales support
Education
Diploma - Hospitality , Travels & Costomer Service
Higher secondary board
2017.01 - 2018.01
Skills
- Front office operations
- Opera PMS
- Guest relations
- Cash handling
- Communication
- Team co-ordination
- Problem solving
- Team coordinator
- Inventory management
Accomplishments
Received the employee of the month award twice, Radisson Blu resort temple Bay
Languages
English
Hindi
Assamese
Manipuri
Malayalam
Personal Information
- Date of birth: 07/13/00
- Gender: Male
- Nationality: Indian
- Marital status: Unmarried
- Religion: Hindu
Custom
- A genuine passion for creating memorable experience through attentive and personalized customer service
- Focusing on teamwork and efficiency
- Learning new things everyday
- Cooking
- Traveling
- Riding
- Hiking
Timeline
SENIOR GUEST SERVICE ASSOCIATE
RADISSON BLU RESORT TEMPLE BAY MAHABALIPURAM
2025.01 - 2026.01
RECEPTIONIST
GINGER HOTEL MANGLORE
2023.11 - 2024.11
GUEST SERVICE ASSOCIATE
RADISSON BLU GUWAHATI
2023.01 - 2024.01
SALES EXECUTIVE
2022.09 - 2023.06
Diploma - Hospitality , Travels & Costomer Service
Higher secondary board
2017.01 - 2018.01