Dedicated hospitality professional with proven experience in front office operations, guest relations and customer service in reputed hotel brand's.seeking a front office executive position to contribute service excellence and operational efficiency.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work history
SENIOR GUEST SERVICE ASSOCIATE
RADISSON BLU RESORT TEMPLE BAY MAHABALIPURAM
01.2025 - 01.2026
Handling front office operations including check-in check-out
Ensuring supervisor guest experience
Managing billing, cash handling and guest queries
Coordinating with departments and maintaining Brand standards
GUEST SERVICE ASSOCIATE
RADISSON BLU GUWAHATI
01.2023 - 01.2024
Assisted with reservations and guest service
Managed front office operations
Resolved guest concerns professionally
RECEPTIONIST
GINGER HOTEL MANGLORE
11.2023 - 11.2024
Managed front desk reception
Handled calls, booking and visitors coordination
SALES EXECUTIVE
09.2022 - 06.2023
Customer handling and sales support
Education
Diploma - Hospitality , Travels & Costomer Service
Higher secondary board
01.2017 - 01.2018
Skills
Front office operations
Opera PMS
Guest relations
Cash handling
Communication
Team co-ordination
Problem solving
Team coordinator
Inventory management
Accomplishments
Received the employee of the month award twice, Radisson Blu resort temple Bay
Languages
English
Hindi
Assamese
Manipuri
Malayalam
Personal Information
Date of birth: 07/13/00
Gender: Male
Nationality: Indian
Marital status: Unmarried
Religion: Hindu
Custom
A genuine passion for creating memorable experience through attentive and personalized customer service
Focusing on teamwork and efficiency
Learning new things everyday
Cooking
Traveling
Riding
Hiking
Timeline
SENIOR GUEST SERVICE ASSOCIATE
RADISSON BLU RESORT TEMPLE BAY MAHABALIPURAM
01.2025 - 01.2026
RECEPTIONIST
GINGER HOTEL MANGLORE
11.2023 - 11.2024
GUEST SERVICE ASSOCIATE
RADISSON BLU GUWAHATI
01.2023 - 01.2024
SALES EXECUTIVE
09.2022 - 06.2023
Diploma - Hospitality , Travels & Costomer Service