Jzarbie Ironbar
London
Summary
Experienced Security Team Leader with over three years in security and client support within fast-paced environments. SIA Door Supervisor licensed, skilled in conflict management and risk awareness, fostering trust through professionalism and effective communication. Holds a BSc (Hons) in Accounting & Finance, aiming to leverage security expertise in a Personal Security Assistant/Companion role.
Overview
1
1
Certification
5
5
years of post-secondary education
5
5
years of professional experience
Work history
Protective Companion
Private Household
London
2024.09 - 2026.05
- Conducted regular patrols around premises, reinforcing security presence and deterring potential threats.
- Executed conflict management strategies to resolve disputes and maintain a harmonious environment.
- Provided advice on personal security measures, improving overall safety awareness among clients.
- Protected sensitive information to ensure client trust and compliance. with discretion, respecting confidentiality agreements.
- Delivered companionship at social and corporate events, fostering positive interactions and ensuring client comfort.
- Upheld highest standards of personal grooming, fitness, and presentation at all times.
Team Leader – Head Doorman
Professional Security
2023.10 - 2025.10
- Lead security operations across busy licensed venues, supervising teams and ensuring customers, staff and premises remain safe while maintaining a professional and welcoming environment.
- Supervised security teams during busy trading periods and large-scale events, ensuring safety and a positive guest experience.
- Maintain safety and security at venues accommodating up to 1,000 guests.
- Resolved incidents through effective communication and conflict de-escalation, minimising disruptions and enhancing safety.
- Support and mentor team members to maintain high professional standards.
- Coordinate staff positions and communicate directly with venue management throughout shifts.
Faculty Student Ambassador
Manchester Metropolitan University
2023.11 - 2024.07
- Represented university as liaison for prospective and current students and faculty. Contributed to events, guided campus tours, provided insights into programs, and supported initiatives to enhance student engagement, requiring strong interpersonal skills and effective communication to address diverse student needs.
- Delivered presentations, led campus tours, and facilitated information sessions, improving confidence and clarity in conveying information to diverse audiences.
- Event Planning and Coordination: Assisted in organising and executing faculty events, open days, and student orientation sessions, developing strong skills in logistics and event management.
Security – Door Supervisor
Tutela Security
2022.01 - 2023.10
- Executed access control protocols at entry points, ensuring only authorised individuals entered the premises.
- Managed incidents by responding calmly and effectively, ensuring safety for all attendees.
- Maintained a safe environment for customers and staff, contributing to overall venue security and reputation.
- Provided front-line security across licensed premises, ensuring customer service aligned with security protocols.
- Delivered a welcoming and professional experience, enhancing customer satisfaction and safety.
- Work collaboratively with venue management and colleagues.
Brand Ambassador
Money Expert
2021.01 - 2022.10
- Represented company products directly to customers, generating sales through strong communication and product knowledge.
- Regularly achieved sales targets.
- Built strong customer relationships through effective communication, enhancing customer loyalty.
- Clarified product features and benefits to improve customer understanding and satisfaction.
- Handled multiple customer interactions in fast-paced environments, ensuring timely and effective service.
Education
A Levels - PE Economics Government & Politics
Christ The King Sixth Form
London 2019.01 -
SIA Door Supervisor License -
Nevara Training
LondonLevel 3 Emergency First Aid -
Nevara Training
LondonBSC - Accounting and Finance – 2:1 Class Two, Division One (Upper Second)
Manchester Metropolitan University
2019.01 - 2024.01
GCSE’s including English and Mathematics A-C -
Tollbar Academy
Grimsby, North East Lincolnshire 2017.01 -
Skills
- Security Team Leadership
- Observant
- Clear communication
- Empathy
- Relationship Building
- Client companionship
- Risk Awareness
- Crowd Management
- Adaptability & Flexibility
- Conflict de-escalation
- Calm decision-making
- Problem Solving
- Customer service
- Incident Management
- Staff Supervision
- Report Writing
- Microsoft Office (Excel, Word, PowerPoint & Outlook)
Accomplishments
Team Leader promotion
East midlands and London Amatuer Champion
National Level England Boxing
Certification
SIA Door Supervisor License
Level 3 Emergency First Aid
SAGE Certification
Affiliations
- Writing
- Music
- Film Directing/Production
Timeline
Protective Companion
Private Household
2024.09 - 2026.05
Faculty Student Ambassador
Manchester Metropolitan University
2023.11 - 2024.07
Team Leader – Head Doorman
Professional Security
2023.10 - 2025.10
Security – Door Supervisor
Tutela Security
2022.01 - 2023.10
Brand Ambassador
Money Expert
2021.01 - 2022.10
A Levels - PE Economics Government & Politics
Christ The King Sixth Form
2019.01 -
BSC - Accounting and Finance – 2:1 Class Two, Division One (Upper Second)
Manchester Metropolitan University
2019.01 - 2024.01
GCSE’s including English and Mathematics A-C -
Tollbar Academy
2017.01 -
SIA Door Supervisor License -
Nevara Training
Level 3 Emergency First Aid -
Nevara Training