Summary
Overview
Work history
Education
Skills
Languages
Certification
Personal Information
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Timeline
Hi, I’m

Jyoti Kumari

Chennai,India
Jyoti Kumari

Summary

Proactive Food and Beverage Associate with a track record of enhancing customer satisfaction and streamlining operations at Novotel Chennai Sipcot. Skilled in staff supervision and time management, adept at addressing customer complaints to bolster loyalty. Demonstrates exceptional discipline and punctuality, ensuring peak period efficiency without compromising service quality. Personable and positive individual with passion for delivering exceptional customer service. Knowledge of food safety standards and strong communication skills ensure seamless interactions with customers. Committed to enhancing guest experiences and contributing to welcoming dining environment. Efficient Food and beverage supervisor with strong background in food and beverage service. Demonstrated ability to enhance guest experiences and streamline service processes. Proven record of using teamwork and adaptability to meet dynamic operational needs. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level food and beverage supervisor position. Ready to help team achieve company goals. Recent graduate with foundational knowledge in food and beverage service and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

1
year of professional experience
1
Certification

Work history

Novotel Chennai Sipcot
Chennai

Food and Beverage Associate
2024.08 - Current (1 education.year_Label & 9 education.months_Label)

Job overview

  • Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
  • Enhanced customer satisfaction by providing exceptional service and addressing dietary concerns.
  • Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.

Golconda Resort and Spa
Hyderabad

Food and Beverage Associate
02 2023 - 06 2024

Job overview

  • Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
  • Enhanced customer satisfaction by providing exceptional service and addressing dietary concerns.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.'

Alila Diwa Goa
Goa, India

Industrial Trainee
07 2022 - 07 2022

Job overview

  • Shadowed senior team members to gain knowledge and skills.
  • Maintained cleanliness, enhancing the work environment.

Education

Nips School of Hotel Management

Diploma In Hotel Management from Hotel Management
1

University overview

Bihar Board Open Schooling Examination

Intermediate Certificate from Arts
1

University overview

Manas Vidyalaya

Matrix from 10th
04/2015 - 02/2016

University overview

  • Graduated with distinction

Skills

  • Guest interaction
  • Customer service
  • Allergy awareness
  • Food hygiene practices
  • Specials cross-selling
  • Restaurant sanitisation
  • Menu knowledge
  • Food temperature monitoring
  • Cash handling
  • Table setting
  • Supply stocking
  • Banquet service
  • Kitchen staff coordination
  • High-volume dining
  • Order taking
  • Table service
  • Buffet setup and takedown

Languages

Hindi
English

Certification

Industrial training

Personal Information

Personal Information
Title: Hotel Management

Custom

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Applying for Team leader or F&B Executive .

To grow in this carrer and take one step ahead for our future

Custom

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4,6

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2022-07

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Discipline

, 4,

Customer satisfaction

, 5,

Staff supervision

, 4,

Time management

, 4,

Punctuality

, 4,

Allergen awareness

, 5,

Cash handling proficiency

, 5,

Flexible scheduling

, 5

Custom

Custom

Listening song

Timeline

Food and Beverage Associate
Novotel Chennai Sipcot
2024.08 - Current (1 education.year_Label & 9 education.months_Label)
Food and Beverage Associate
Golconda Resort and Spa
02 2023 - 06 2024
Industrial Trainee
Alila Diwa Goa
07 2022 - 07 2022
Nips School of Hotel Management
Diploma In Hotel Management from Hotel Management
Bihar Board Open Schooling Examination
Intermediate Certificate from Arts
Manas Vidyalaya
Matrix from 10th
04/2015 - 02/2016
Jyoti Kumari