Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
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Jyoti Khatri

Jyoti Khatri

Catterick Garrison,North Yorkshire

Summary

Dynamic professional with a strong foundation in time management, teamwork, and organisational skills. Demonstrates exceptional communication and adaptability, ensuring effective customer service and proactive initiative in all tasks. Committed to leveraging these competencies to achieve career growth and contribute positively to team objectives.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work history

Crew member

McDonald's
Catterick Garrison, North Yorkshire
12.2024 - Current
  • Managed inventory levels for efficient operations during peak hours.
  • Implemented promotional strategies to attract more customers during off-peak hours.
  • Ensured customer satisfaction with prompt and accurate order fulfillment.
  • Attended to customers with friendly and accurate service.
  • Flexibly took on various roles to support workflow.
  • Maintained clean and sanitary food preparation areas and equipment.

Restaurant team member

Ramen Restaurent
Tokyo, Japan
08.2022 - 06.2024
  • Worked efficiently under pressure during busy periods, ensuring seamless service delivery.
  • Resolved customer complaints swiftly and professionally; demonstrated excellent conflict resolution skills.
  • Delivered quick service during peak hours, preventing potential dissatisfaction amongst customers.
  • Served food and drinks precisely according to customers' specifications, boosting satisfaction rates significantly.

Crew trainer

McDonald's
Tokyo , Japan
01.2020 - 06.2024
  • Delivered comprehensive training for improved customer service skills.
  • Facilitated open communication channels to ensure smooth operation flow amongst team members.
  • Created a positive working environment by promoting teamwork and cooperation.
  • Improved employee retention rates by setting clear expectations during initial training period.

Warehouse worker

Amazon
Tokyo, Japan
03.2022 - 07.2022
  • Assembled products efficiently, facilitating timely order fulfilment.
  • Performed manual lifting tasks responsibly, minimising risk of injury on the job site.
  • Unloaded deliveries, promptly sorting items into appropriate storage areas.
  • Picked and despatched high-volume orders accurately.
  • Performed duties safely in line with warehouse rules, promoting best working practices.

Education

Certificate of Higher Education - Management

Chandbagh Higher Secondary School
Kathamndu, Nepal
06.2017 - 05.2019

Skills

Time Management

Team Work

Organisational Skills

Communication

Adaptability

Customer Service

Initiative

Affiliations

  • Watching movies
  • Hiking
  • Cooking

Accomplishments

Star of the Shift

Languages

Nepali
Fluent
Hindi
Fluent
English
Upper intermediate
Japanese
Intermediate

References

References available upon request.

Timeline

Crew member

McDonald's
12.2024 - Current

Restaurant team member

Ramen Restaurent
08.2022 - 06.2024

Warehouse worker

Amazon
03.2022 - 07.2022

Crew trainer

McDonald's
01.2020 - 06.2024

Certificate of Higher Education - Management

Chandbagh Higher Secondary School
06.2017 - 05.2019
Jyoti Khatri