Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

JYOTI CHOUDHARY

Bournemouth

Summary

To work in learning and challenging environment, utilizing my skill and knowledge to the best of my abilities and contribute positively to my personal growth as well as growth of the organization.

A professional with 6+ years of experience in Salesforce.com CRM platform. Currently working as Salesforce Developer in Cognizant Technology Solutions. Experienced in analysis, design, development, customization, and implementation of Salesforce.com CRM. Individually handled Release Management and experience with Salesforce Administration, Customization & Einstein Analytics application development and management. Good Knowledge in requirement gathering, Coordination with multiple team and business handling.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Sr. Salesforce Developer

Atos Information technology
London
07.2023 - Current

Ministry Of Defence(MOD DESA) (July 2023 – Now)

  • Set up Partner Community Portal. Access Management using User Profile, Permission sets, Sharing Sets and triggers, Apex classes, LWC, AURA ,Batch classes and Flows. Developed Classic Reports and Dashboards using Custom Objects.
  • Worked on Custom Objects, Formula fields and roll-up summary fields, Validation rules, Workflows and approval processes, Custom fields and objects.
  • JIRA story board and Confluence for documentation on technical design.
  • Wrote clean, clear and well-tested code for various projects.
  • Collaborated with teams regarding technical issues, software system design and maintenance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Leveraged strategic networking to create new business opportunities.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Senior Developer

Cognizant Technology Solutions
Mumbai
01.2021 - 06.2023

JUUL Labs (Jan 2021 – Feb 2022)

  • Development of Custom Applications using Salesforce Lightning.
  • Implementation of triggers, Apex classes, Batch classes to implement complex logic.
  • Design of Object Structure to match functionality requirements.
  • Implementation of Custom Metadata Type.
  • Implementation of Case management using Case Assignment Rule, Approval Process ,Process builder, Workflow Rules.
  • Development of Lightning Applications using LWC components.
  • Developed Unit test class for Apex class and worked for improving code coverage.
  • Bug fixing in QA and UAT and Production deployment and support.
  • Designed and built scalable APIs to increase development workflow.
  • Wrote clean, clear and well-tested code for various projects.
  • Collaborated with teams regarding technical issues, software system design and maintenance.
  • Verified and resolved bug reports and issues.
  • Managed software programming and documentation development.
  • Implemented system testing and validation guidelines.
  • Consulted with customers regarding project development and proposals.

ACCO Brands (Feb 2022 – April 2022)

  • Architected and developed Lightning application, delivering solution.
  • Development of SOAP web services to integrate with SAP
  • Development of Apex classes and Aura & LWC component.
  • Bug fixing in QA and UAT and Production deployment and support
  • Deployment with Changeset.
  • Development via VS Code, SFDX.
  • JIRA story board and Confluence for documentation on technical design.
  • Achieved high levels of customer satisfaction, interfacing regularly to ensure technical solutions met client needs.
  • Drove efficiency by engaging in Agile development activities, including sprint planning.
  • Modified existing software to upgrade interfaces and elevate performance.

Co-Operative Bank(May 2022 – Current)

  • Led team of developers to analyze and rebuild software from ground up through to completion.
  • Development of Apex classes and LWC component, Flows, Experience Cloud.
  • UI/UX design for Digital Accessibility Centre.
  • Bug fixing in SIT and UAT and Production deployment and support.
  • Deployment with Changeset, Gitlab.
  • Development via VS Code.
  • Deployments using GitLab and Changeset.
  • Worked on Omni channel.
  • Worked on JIRA story board. Confluence and Figma for documentation on technical design.

Software Engineer

Tata Consultancy Services
Mumbai
01.2017 - 01.2021

Fiat Chrysler Automobiles - Tableau CRM(Feb 2017- Jan 2021)

  • Development of Einstein/Tableau Dashboard using Datasets, Dataflows, Recipes, and Custom coding like Salesforce SAQL, Bindings.
  • Access Management using Profile, Licenses, Permission set.
  • Migration of Classic dashboards to Einstein dashboards.
  • Data Migration using ETL tool Jitterbit.
  • Bug fixing in QA and UAT and Production deployment and support
  • Deployment with Changeset.
  • Access Management using User Profile, Permission sets, Sharing Sets.
  • Worked in Salesforce Declarative Development - Quick Actions, Page layout customization, Formula fields and roll-up summary fields, Validation rules, Workflows and approval processes, Custom fields and objects.
  • Data migration using Data loader, workbench, Salesforce Inspector and data import wizard.
  • Experience in using different IDEs, Copado, VS code, GitLab and Gearset.

Fiat Chrysler Automobiles - Community Cloud(Feb 2018- Jan 2021)

  • Adapted to different languages and technologies based on project requirements.
  • Set up Partner Community Portal
  • Access Management using User Profile, Permission sets, Sharing Sets.
  • Developed Classic Reports and Dashboards using Custom Objects.
  • Permission Set creation and access management.
  • Developed and scheduled Jitterbit jobs to load data in custom Objects.
  • Worked on Formula fields and roll-up summary fields, Validation rules, Workflows and approval processes, Custom fields and objects.
  • Oversaw new feature updates to existing software systems to add functionality.
  • Implemented code fixes and enhancements for inclusion in future releases and patches.
  • Assessed costs and risks associated with developing new features and products.
  • Integrated various communication and software technologies to meet client needs.
  • Debugged and modified software components to fix faults.

Education

Bachelor of Engineering - Computer Science Engineering

Rajiv Gandhi Prodhyogiki Vishvavidhyalaya
Bhopal, India
07.2012 - 06.2016

Skills

Salesforce Certifications

● Salesforce Certified Administrator

● Salesforce Certified Tableau CRM and Einstein Discovery Consultant

● Salesforce Platform Developer I

CRM

Sales Cloud, Service Cloud, Community Cloud and Tableau CRM

Languages

Salesforce Declarative tools, Salesforce development tools like Apex Classes, Triggers, LWC, AURA Component, SOQL, SOSL, SAQL and HTML, JS, CSS, Java, API integrating

Web Service

SOAP API

Tools

VS Code, SFDX CLI, Workbench, Agile methods and Agile tools like Copado, GitLab and Gearset, Jitterbit, Jira

Certification

  • Salesforce Certified Administrator
  • Salesforce Certified Tableau CRM and Einstein Discovery Consultant
  • Salesforce Platform Developer

Languages

English
Fluent

Timeline

Sr. Salesforce Developer

Atos Information technology
07.2023 - Current

Senior Developer

Cognizant Technology Solutions
01.2021 - 06.2023

Software Engineer

Tata Consultancy Services
01.2017 - 01.2021

Bachelor of Engineering - Computer Science Engineering

Rajiv Gandhi Prodhyogiki Vishvavidhyalaya
07.2012 - 06.2016
JYOTI CHOUDHARY