Jamilla Boukas

Strategic HR partner supporting De Beers London senior leadership across global retail, markets, and supply chain functions, translating business priorities into people strategies that enable commercial performance and organisational effectiveness.

• Partner with Chief Commercial Officer, VP Commercial and SVP Operations to shape and deliver people strategy across global operations.
• Provide strategic HR advisory on organisational capability, workforce planning and leadership effectiveness.
• Lead talent management and succession planning initiatives across commercial teams.
• Supported organisational transformation initiatives, including operating model redesign and commercial team restructuring, to enhance operational effectiveness.
• Use HR data and insights to inform workforce planning and organisation health initiatives.
• Drove leadership capability and performance culture initiatives across international teams, fostering a high-performance environment.
• Partnered with Reward and Chief Commercial Officer to design and implement global retail incentive framework across US, UK, EMEA & APAC, aligning sales incentives with commercial strategy and enhancing revenue growth.
• Accredited CliftonStrengths Coach, delivering strengths-based leadership development sessions.
• Designed and facilitated leadership strategy workshops aligning team strengths, culture and ways of working to enable delivery of strategic priorities.

Previous role: People Partner (February 2022 - October 2023)

HR Partner supporting retail and commercial leadership teams across the UK & Ireland, delivering operational and strategic HR support across a complex multi-site retail environment.

• Two direct reports: People Partner and People Advisor.
• Partnered with leadership teams across 70 retail stores and c.750 employees.
• Provided HR advisory to retail leaders and corporate senior leaders on employee relations, leadership capability and people management.
• Executed implementation of Ted Baker's Team Member Experience Model to enhance employee engagement across retail and commercial teams.
• Supported and led organisational design initiatives aligned to business strategy.
• Led succession planning and talent development initiatives for retail leadership roles.
• Partnered with Reward teams on annual compensation reviews and salary benchmarking.
• Acted as an escalation point for complex employee relations matters.
• Developed and launched an organisation-wide wellbeing strategy, incorporating new initiatives and support policies to promote employee health and satisfaction.

Led recruitment and onboarding for global commercial roles using competency-based selection approaches.

• Collaborated with senior leaders on workforce planning and organisational design to align talent strategies with business objectives.
• Supported global travel retail teams through talent management and succession planning processes.
• Facilitated leadership coaching and capability development to enhance leadership effectiveness and employee engagement.
• Handled complex employee relations cases across international markets, ensuring compliance and fostering a positive workplace environment.
• Partnered with Finance on workforce budgeting and long-term headcount planning.
• Delivered people analytics and workforce insights to support strategic workforce decisions.
• Strategic HR partner supporting global commercial teams, delivering people initiatives that strengthened organisational capability and supported international growth.

Previous role: HR Officer, UK & Nordics (May 2019 - Jan 2020)

Previous role: HR Intern (July 2015 - July 2016)