Reliable professional with extensive experience in customer relations and sales management. Possesses strong practical skills and the ability to multitask effectively. Committed to developing excellent customer service and maintaining financial compliance in business operations.
1. Co-manage a folding camper, folding caravan buying and selling business in a partnership structure.
2. Handle sourcing, refurbishment and resale to private customers.
3. Lead customer relations, sales negotiations, and after-sales service.
4. Manage day to day operations, including marketing including online listings, logistics, compliance and finance.
5. Delivered excellent customer service, providing advice and walkthroughs for new and experienced folding camper/caravan owners.
6. Developed strong knowledge of caravan systems, layouts and features.
7. Handled setup, inspection, cleaning, minor repairs, and preparation for resale to a high standard.
Developed stronger multitasking, time management and budgeting skills.
Commitment to Safeguarding. Aware of the importance of keeping children safe and promoting their well being at all times.
Calm and respectful approach to behaviour management.
Proven ability to work collaboratively with others, while also confident taking initiative and working independently.
Able to communicate clearly and patiently with children, parents and teaching staff.
Took part in school training activities to advance knowledge in working with students with specific learning difficulties.
Able to speak clearly and kindly to children, and work effectively with teaching staff and other supervisors.
Confident and vigilant when supervising children, ensuring their safety and well being.
Provided first aid assistance when required.
Developed strong multitasking, time management and budgeting skills.
Accustomed to handling cash, sales transactions, issuing receipts, and maintaining financial accuracy.
Proven experience serving a wide range of customers in a professional, friendly, and efficient manner.
Accurate when managing paperwork and sensitive information - essential for postal and financial services.
Resolved customer complaints, ensuring satisfaction while following procedures.
Quick to learn and explain a wide range of products and services clearly to customers.
Balanced cash drawer as part of accountability measures within the work place.
Ensured customer satisfaction by providing excellent service at the counter.
Qualified and completed the one year training course.
1 Customer Relations
2 Practical & Hands On
3 Customer Service & Admin
4 Adaptability & Learning
5 Financial Compliance
6 Multitasking