Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juvoyr Fahim

London

Summary

Combining over a decade of leadership in hospitality management with a successful track record spanning five years in media sales, conferences, and exhibitions, I am now poised to pivot towards an exciting new endeavor in high-value ticket sales. With a rich tapestry of experience, I embody a relentless drive to excel, adeptly navigating the intricacies of various industries. My journey reflects a commitment to mastery, honing not only sales acumen but also finely tuned event coordination and customer relationship management skills. As I embark on this new chapter, I am energized by the prospect of channeling my expertise into the dynamic realm of high-value ticket sales, ready to embrace fresh challenges and deliver exceptional results.

Overview

17
17
years of professional experience

Work History

Business Development Manager

Acumen Media
London
02.2023 - 03.2024

At Acumen Media in London, served as an Executive Producer with a focus on Business Development, leading initiatives to produce impactful documentaries and films. Collaborated closely with clients spanning industries such as sustainability, healthcare, and technology, among others. Successfully drove high-value sales (£35,000 - £52,000) utilizing a comprehensive sales cycle approach. Implemented effective cold calling and lead sourcing strategies leveraging Sales Navigator, Apollo, Google Alerts, and other tools. Applied a consultative sales methodology to engage with C-Level Executives and CEOs. Managed CRM systems to ensure accurate pipeline management. Demonstrated proficiency in identifying market trends and translating sales presentations into captivating storytelling narratives.

Commercial Partnerships Manager

Kisaco Research
London
11.2020 - 02.2023

In my role as Commercial Partnerships Manager at Kisaco Research in London, I spearheaded sales efforts for 50 conferences worldwide across four primary verticals. Through adept pipeline management, I consistently met and exceeded sales targets and key performance indicators. Additionally, I proactively cultivated new contact relationships, facilitating upsells and cross-sells of delegate packages. Furthermore, I managed CRM operations using Salesforce, ensuring precise sales performance reporting. Notably, I successfully secured sponsorship packages valued at over £12K, with the largest package secured at £75K.

General Manager

One Circle Events
London
09.2017 - 10.2020

I managed Lost Rivers Brewing Company and Bermondsey Yard Cafe (BYC), known for its distinctive food and dining experience featuring locally crafted beers from the heart of the East End, as well as pop-up festival bars in collaboration with Lost Rivers Brewing Co. In this role, I oversaw the day-to-day operations of the bar and restaurant, taking charge of all upper management activities to ensure the venue ran smoothly. My responsibilities included monitoring the performance of bar staff in areas such as sales, customer service, cash reconciliation, and stock control. I also focused on staff development, providing coaching and motivation to the team while leading by example. Additionally, I enforced health and safety regulations and stayed updated on licensing legislation, taking legal responsibility for the premises. I provided valuable insights to upper management on trading-related issues such as trading patterns, gross profit percentage, and future opportunities, and managed staff rotas to optimize operations.

Bars Operations Manager

Roundhouse
London
09.2008 - 05.2017

As the Bars Operations Manager at Roundhouse in Camden, London, I oversaw operations in a dynamic venue known for its diverse range of live performances, corporate events, and youth projects. This included managing a team of bar duty managers and coordinating bar provisions for various productions and events. Additionally, I developed and implemented standard operating procedures for the bars and other food and beverage concessions to ensure operational excellence.

During busy periods, I managed the restaurant Made in Camden, serving up to 120 covers in a single sitting, and collaborated with the restaurant manager and chefs to deliver efficient service. I also monitored bar staff performance in areas such as sales, customer service, and stock control, while overseeing budget management and staff rostering on a monthly basis based on show or event schedules.

Furthermore, I played a key role during corporate and live events, assisting event managers with client requirements and business development, and liaising with outside catering companies and productions to build strong relationships. I also acted as the venue manager during busy music and events, managing security and front of house operations.

Among my achievements, I conceived and introduced the 'Camden Beach' concept and successfully increased bar sales year on year during my tenure at the Roundhouse. I have worked on numerous high-profile events and gigs, including the iTunes Festival, A Taste of Sonar, Oasis, The Foo Fighters, Muse, Kasabian, The Chemical Brothers, Jay-Z, BBC Electric Proms, Camden Crawl, Royal Shakespeare Company, Mercury Prize Awards, Festival Awards, Classic Rock Awards, La Soiree, Short Circuit Electronic Music Festival, Secretsundaze All Day Party, and many others.

Recruitment Consultant

Fawkes and Reece
London
03.2007 - 09.2008

At Fawkes and Reece, I served as a Specialist Recruitment Consultant focusing on architects. My responsibilities included cold calling, business development, and generating clients and candidates. I consistently met monthly and quarterly key performance indicators (KPIs) during my tenure.

Education

Bachelor of Science - Sports Science BSc Hons Aerospace Systems Engineer

University of Hertfordshire
Hatfield

Completed A Levels in Mathematics, Physics And Art

Tower Hamlets College
London

Skills

Business Development

Sales Strategy

Cold Calling

Consultative Selling

Relationship Management

CRM Management

Pipeline Management

Event Management

Team Leadership

Hospitality Management

Financial Management

Communication Skills

Timeline

Business Development Manager

Acumen Media
02.2023 - 03.2024

Commercial Partnerships Manager

Kisaco Research
11.2020 - 02.2023

General Manager

One Circle Events
09.2017 - 10.2020

Bars Operations Manager

Roundhouse
09.2008 - 05.2017

Recruitment Consultant

Fawkes and Reece
03.2007 - 09.2008

Bachelor of Science - Sports Science BSc Hons Aerospace Systems Engineer

University of Hertfordshire

Completed A Levels in Mathematics, Physics And Art

Tower Hamlets College
Juvoyr Fahim