Justyna Malinowska
Summary
Results-driven and highly organised professional with strong experience in leadership, customer service, and time management. Proven ability to lead teams, resolve issues efficiently, and improve processes to enhance performance and customer satisfaction. Confident decision-maker with excellent communication skills and a collaborative approach. Well-suited to supervisory, administrative, teaching, and personal assistant roles.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work history
Supervisor/ Senior Sales Associate
Tommy Hilfiger
Edinburgh
03.2025 - Current
- Ensured streamlined operations through regular maintenance checks.
- Fostered positive work culture to enhance employee morale.
- Implemented company policies to uphold service delivery standards.
- Delegated tasks effectively, balancing workloads among team members.
- Achieved £500 for team during 'Best in Class' competition within PVH Corp.
Founder and Operator
Pawsitive
Musselburgh, UK
09.2024 - 01.2026
- Founded and operated Pawsitive, delivering customised pet care services including boarding and house sitting.
- Provided dog walking, drop-in visits, and doggy daycare to cater to diverse client needs.
- Established a nurturing environment to ensure pets remained safe and content.
Dance Teacher/ Dancer/ Performer
Self Employed
Edinburgh, UK
03.2022 - 07.2025
- Delivered high-quality performances across diverse styles, engaging audiences through dynamic movement.
- Taught dance to children and adults, inspiring confidence and joy in movement.
- Contributed valuable expertise to artistic projects, demonstrating commitment to excellence and adaptability.
Events Coordinator
Dance Party Experience
London, UK
03.2022 - 02.2023
- Delivered exceptional customer service while managing bookings and planning dance events across UK.
- Documented conversations, transactions, and bookings to ensure accurate records.
- Achieved monthly targets consistently through effective time management.
Education
Bachelor of Arts - Professional Dance for Commercial Performance
Bath SPA University, MGA Academy of Performing Arts
Edinburgh 09.2017 - 06.2020
Skills
- Time Management
- Constructive criticism
- Customer services excellence
- Leadership competence
- Ethical standards
- Delegating effectively
- Order processing
- Employee training
- Crisis handling
- Task prioritisation
- Staff scheduling
- Health and Safety regulations
- Team motivation
- Problem analysis
- Marketing strategy
- Staff management
- Flexible creativity
Languages
English
Fluent
Polish
Native
Timeline
Supervisor/ Senior Sales Associate
Tommy Hilfiger
03.2025 - Current
Founder and Operator
Pawsitive
09.2024 - 01.2026
Dance Teacher/ Dancer/ Performer
Self Employed
03.2022 - 07.2025
Events Coordinator
Dance Party Experience
03.2022 - 02.2023
Bachelor of Arts - Professional Dance for Commercial Performance
Bath SPA University, MGA Academy of Performing Arts
09.2017 - 06.2020