Justyna O'Neill
Hinckley,Leicestershire
Summary
Dedicated professional with a strong foundation in communication and interpersonal skills, complemented by customer service expertise. Proven ability to collaborate effectively within teams and maintain calmness under pressure. Demonstrates exceptional organisational and administrative skills, alongside IT and office proficiency. Reliable and adaptable, committed to delivering high-quality results in dynamic environments.
Overview
35
35
years of professional experience
12
12
years of post-secondary education
Work history
Teaching assistant
St. Peter's Catholic Primary School
Hinckley, Leicestershire
01.2016 - 02.2026
- Maintained up-to-date records of pupil progress, tracking individual development effectively.
- Provided feedback on pupil's work, identifying areas for improvement.
- Provided support to students with special educational needs, ensuring inclusivity.
- Prepared classroom materials to facilitate efficient lessons.
- Facilitated active learning environments with engaging teaching aids and resources.
- Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.
- Assisted children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.
Bar person
Cross Keys Inn
Burbage, Leicestershire
05.2005 - 07.2017
- Communicated effectively with kitchen staff ensuring smooth transition from orders to delivery.
- Coordinated with management on inventory control, preventing overstocking or shortages of key products.
- Built rapport with regulars, improving customer loyalty and retention rates.
- Maintained stock levels to ensure continuous operation during peak times.
- Ensured excellent customer service by maintaining a welcoming and friendly environment.
Voluntary Classroom Assistant
St. Peter's Catholic Primary School
Hinckley, Leicestershire
11.2014 - 01.2016
- Supported the class teacher during daily lessons and classroom activities
- Worked with small groups of children to improve their reading, writing and numeracy skills
- Listened to children read aloud and help develop their confidence
Recruitment consultant
Flex Recruitment Plus Ltd
Hinckley, Leicestershire
11.2011 - 05.2012
- Held temporary role within the organisation
- Facilitated communication with prospective employees regarding job positions
- Maintained accurate updates in computer systems
- Collaborated effectively with team members
Shop sales assistant
Paperbox Stores Ltd
Hinckley, Leicestershire
12.2009 - 05.2010
Mobile care assistant
Mobile Care Services Ltd
Atherstone, Warwickshire
06.2008 - 12.2009
Bar person
The Castle Inn
Hinckley, Leicestershire
12.2007 - 05.2008
Secretary of sales campaign
DITEL S.A
Poznan, Poland
09.2004 - 10.2007
Medical Commercial Representative
Quidel Pharmaceutical Company
Poznan, Poland
01.2004 - 05.2004
Advertising assistant
Wielkopolski Dom Mediowy
Poznan, Poland
02.1999 - 12.2003
Waitress and Bar person
Andriusza Restaurant
Poznan, Poland
10.1994 - 01.1998
Shop assistant
Minimarket
Poznan, Poland
07.1991 - 09.1994
Education
NVQ Level 2 - Supporting Teaching and Learning in Schools
North Warwickshire & Hinckley College
Nuneaton, Warwickshire 09.2015 - 07.2016
NVQ Level 1 - Introducing Interpreting
Workers' Educational Association East Midlandson
Nottingham 10.2013 - 01.2014
ESB Level 1 - Speaking and Listening
North Warwickshire and Hinckley College
Nuneaton, Warwickshire 09.2010 - 07.2011
ESOL Entry 3 - Speaking, listening, writing and reading
North Warwickshire and Hinckley College
Hinckley, Leicestershire 01.2008 - 06.2009
Master of Cultural Studies -
Adam Mickiewicz University
Poznan, Poland 10.2005 - 06.2007
Bachelor of Media Communications -
Adam Mickiewicz University
Poznan, Poland 10.2002 - 06.2005
Psychotronics Technician -
Postsecondary School of Psychotronics
Lodz, Poland 09.1998 - 06.2000
Certificate in Food Engineering -
Food Industry Technical College
Poznan 09.1988 - 06.1991
Skills
- Communication and interpersonal skills
- Customer service expertise
- Team collaboration
- Organizational and administrative skills
- Calmness under pressure
- IT and office proficiency
- Reliability and adaptability
Languages
Polish
Fluent
English
Fluent
Timeline
Teaching assistant
St. Peter's Catholic Primary School
01.2016 - 02.2026
NVQ Level 2 - Supporting Teaching and Learning in Schools
North Warwickshire & Hinckley College
09.2015 - 07.2016
Voluntary Classroom Assistant
St. Peter's Catholic Primary School
11.2014 - 01.2016
NVQ Level 1 - Introducing Interpreting
Workers' Educational Association East Midlandson
10.2013 - 01.2014
Recruitment consultant
Flex Recruitment Plus Ltd
11.2011 - 05.2012
ESB Level 1 - Speaking and Listening
North Warwickshire and Hinckley College
09.2010 - 07.2011
Shop sales assistant
Paperbox Stores Ltd
12.2009 - 05.2010
Mobile care assistant
Mobile Care Services Ltd
06.2008 - 12.2009
ESOL Entry 3 - Speaking, listening, writing and reading
North Warwickshire and Hinckley College
01.2008 - 06.2009
Bar person
The Castle Inn
12.2007 - 05.2008
Master of Cultural Studies -
Adam Mickiewicz University
10.2005 - 06.2007
Bar person
Cross Keys Inn
05.2005 - 07.2017
Secretary of sales campaign
DITEL S.A
09.2004 - 10.2007
Medical Commercial Representative
Quidel Pharmaceutical Company
01.2004 - 05.2004
Bachelor of Media Communications -
Adam Mickiewicz University
10.2002 - 06.2005
Advertising assistant
Wielkopolski Dom Mediowy
02.1999 - 12.2003
Psychotronics Technician -
Postsecondary School of Psychotronics
09.1998 - 06.2000
Waitress and Bar person
Andriusza Restaurant
10.1994 - 01.1998
Shop assistant
Minimarket
07.1991 - 09.1994
Certificate in Food Engineering -
Food Industry Technical College
09.1988 - 06.1991