Justyna O'Neill
Hinckley,Leicestershire
Summary
Dedicated professional with a strong foundation in communication and interpersonal skills, complemented by customer service expertise. Proven ability to collaborate effectively within teams and maintain calmness under pressure. Demonstrates exceptional organisational and administrative skills, alongside IT and office proficiency. Reliable and adaptable, committed to delivering high-quality results in dynamic environments.
Overview
35
35
years of professional experience
12
12
years of post-secondary education
Work history
Teaching assistant
St. Peter's Catholic Primary School
Hinckley, Leicestershire
2016.01 - 2026.02
- Maintained up-to-date records of pupil progress, tracking individual development effectively.
- Provided feedback on pupil's work, identifying areas for improvement.
- Provided support to students with special educational needs, ensuring inclusivity.
- Prepared classroom materials to facilitate efficient lessons.
- Facilitated active learning environments with engaging teaching aids and resources.
- Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.
- Assisted children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.
Bar person
Cross Keys Inn
Burbage, Leicestershire
2005.05 - 2017.07
- Communicated effectively with kitchen staff ensuring smooth transition from orders to delivery.
- Coordinated with management on inventory control, preventing overstocking or shortages of key products.
- Built rapport with regulars, improving customer loyalty and retention rates.
- Maintained stock levels to ensure continuous operation during peak times.
- Ensured excellent customer service by maintaining a welcoming and friendly environment.
Voluntary Classroom Assistant
St. Peter's Catholic Primary School
Hinckley, Leicestershire
2014.11 - 2016.01
- Supported the class teacher during daily lessons and classroom activities
- Worked with small groups of children to improve their reading, writing and numeracy skills
- Listened to children read aloud and help develop their confidence
Recruitment consultant
Flex Recruitment Plus Ltd
Hinckley, Leicestershire
2011.11 - 2012.05
- Held temporary role within the organisation
- Facilitated communication with prospective employees regarding job positions
- Maintained accurate updates in computer systems
- Collaborated effectively with team members
Shop sales assistant
Paperbox Stores Ltd
Hinckley, Leicestershire
2009.12 - 2010.05
Mobile care assistant
Mobile Care Services Ltd
Atherstone, Warwickshire
2008.06 - 2009.12
Bar person
The Castle Inn
Hinckley, Leicestershire
2007.12 - 2008.05
Secretary of sales campaign
DITEL S.A
Poznan, Poland
2004.09 - 2007.10
Medical Commercial Representative
Quidel Pharmaceutical Company
Poznan, Poland
2004.01 - 2004.05
Advertising assistant
Wielkopolski Dom Mediowy
Poznan, Poland
1999.02 - 2003.12
Waitress and Bar person
Andriusza Restaurant
Poznan, Poland
1994.10 - 1998.01
Shop assistant
Minimarket
Poznan, Poland
1991.07 - 1994.09
Education
NVQ Level 2 - Supporting Teaching and Learning in Schools
North Warwickshire & Hinckley College
Nuneaton, Warwickshire 2015.09 - 2016.07
NVQ Level 1 - Introducing Interpreting
Workers' Educational Association East Midlandson
Nottingham 2013.10 - 2014.01
ESB Level 1 - Speaking and Listening
North Warwickshire and Hinckley College
Nuneaton, Warwickshire 2010.09 - 2011.07
ESOL Entry 3 - Speaking, listening, writing and reading
North Warwickshire and Hinckley College
Hinckley, Leicestershire 2008.01 - 2009.06
Master of Cultural Studies -
Adam Mickiewicz University
Poznan, Poland 2005.10 - 2007.06
Bachelor of Media Communications -
Adam Mickiewicz University
Poznan, Poland 2002.10 - 2005.06
Psychotronics Technician -
Postsecondary School of Psychotronics
Lodz, Poland 1998.09 - 2000.06
Certificate in Food Engineering -
Food Industry Technical College
Poznan 1988.09 - 1991.06
Skills
- Communication and interpersonal skills
- Customer service expertise
- Team collaboration
- Organizational and administrative skills
- Calmness under pressure
- IT and office proficiency
- Reliability and adaptability
Languages
Polish
Fluent
English
Fluent
Timeline
Teaching assistant
St. Peter's Catholic Primary School
2016.01 - 2026.02
NVQ Level 2 - Supporting Teaching and Learning in Schools
North Warwickshire & Hinckley College
2015.09 - 2016.07
Voluntary Classroom Assistant
St. Peter's Catholic Primary School
2014.11 - 2016.01
NVQ Level 1 - Introducing Interpreting
Workers' Educational Association East Midlandson
2013.10 - 2014.01
Recruitment consultant
Flex Recruitment Plus Ltd
2011.11 - 2012.05
ESB Level 1 - Speaking and Listening
North Warwickshire and Hinckley College
2010.09 - 2011.07
Shop sales assistant
Paperbox Stores Ltd
2009.12 - 2010.05
Mobile care assistant
Mobile Care Services Ltd
2008.06 - 2009.12
ESOL Entry 3 - Speaking, listening, writing and reading
North Warwickshire and Hinckley College
2008.01 - 2009.06
Bar person
The Castle Inn
2007.12 - 2008.05
Master of Cultural Studies -
Adam Mickiewicz University
2005.10 - 2007.06
Bar person
Cross Keys Inn
2005.05 - 2017.07
Secretary of sales campaign
DITEL S.A
2004.09 - 2007.10
Medical Commercial Representative
Quidel Pharmaceutical Company
2004.01 - 2004.05
Bachelor of Media Communications -
Adam Mickiewicz University
2002.10 - 2005.06
Advertising assistant
Wielkopolski Dom Mediowy
1999.02 - 2003.12
Psychotronics Technician -
Postsecondary School of Psychotronics
1998.09 - 2000.06
Waitress and Bar person
Andriusza Restaurant
1994.10 - 1998.01
Shop assistant
Minimarket
1991.07 - 1994.09
Certificate in Food Engineering -
Food Industry Technical College
1988.09 - 1991.06