Justyna Harasim
London,United Kingdom
Summary
Detail-oriented hospitality professional with strong expertise in food preparation & kitchen management, fish cutting & sushi preparation, and customer service excellence. Demonstrates proven ability in team leadership & staff training, stock control & inventory management, and process improvement to support efficient, high-quality kitchen operations. Proficient in Microsoft Office (Word, PowerPoint, Excel), with a focus on maintaining standards and contributing to continuous improvement in fast-paced food service environments.
Overview
12
12
years of professional experience
Work history
Sous Chef
Wahaca
London
2025.09 - 2026.04
- Oversee kitchen operations and ensure high food quality standards
- Support head chef with menu execution and staff supervision
- Maintain hygiene, safety, and compliance standards
- Maintained high standards of food preparation by following recipes accurately.
- Managed inventory efficiently, minimising waste and optimising resource use.
- Supervised daily food prep operations, ensuring consistency across all dishes served.
- Worked under pressure during peak hours whilst maintaining composure and efficiency.
- Ensured quality control with strict adherence to hygiene regulations.
- Ensured proper storage of raw materials adhering to health standards.
Kitchen Supervisor
Wahaca
London
2024.07 - 2025.09
- Supervised kitchen team and coordinated daily service
- Managed stock levels and food preparation processes
- Ensured clean working area at all times for hygienic food preparation.
- Oversaw portion control measures, reducing food waste significantly.
- Managed kitchen operations, resulting in smooth workflow.
- Organised staff rota, ensuring adequate coverage during peak times.
- Trained new staff members for improved team efficiency.
Chef
Wahaca
London
2024.03 - 2024.07
- Prepared and delivered high-quality dishes in a fast-paced environment
- Set kitchen standards governing cooking procedures, garnishes and food presentation.
Sushi Chef (Part-time)
YouMeSushi
Greater London
2022.10 - 2024.03
- Specialized in sushi preparation and fish cutting techniques
- Maintained consistency and presentation standards
- Maintained highest level of cleanliness for food safety standards compliance.
- Specialised in sashimi slicing techniques, resulted in visually appealing presentations.
- Managed inventory, ensured fresh and quality ingredients at all times.
Supervisor (Part-time)
Café Panache
Warrington
2018.06 - 2023.08
- Oversaw inventory management to avoid any shortage or excess stock issues.
- Managed daily operations to increase productivity.
- Promoted a safe work environment by enforcing strict adherence to safety regulations.
- Trained new hires and set up mentoring relationships to drive team performance.
General Manager (Full-time)
YouMeSushi
Greater London
2021.09 - 2022.10
- Improved staff retention with robust HR policies and procedures.
- Introduced effective cost control measures, reducing unnecessary expenditure.
- Established a positive work environment which promoted staff morale and productivity.
- Regularly reviewed performance data, driving continuous improvement efforts.
- Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
- Monitored operations to assess and highlight results.
- Partnered with management team to optimise operations and reduce costs.
Area Manager
Pasta Evangelists
London
2021.01 - 2021.09
- Ensured compliance with all regulatory standards to maintain brand reputation.
- Trained members of the team for improved overall productivity.
- Implemented cost-effective measures, resulting in significant savings for the company.
- Conducted regular performance reviews, leading to increased staff satisfaction.
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
- Drove revenue increases and team morale by developing and deploying incentivised sales contests.
Assistant Operations Manager
Pasta Evangelists
London
2020.01 - 2021.01
- Ensured health and safety regulations compliance in all operations.
- Coordinated logistics for timely delivery of goods.
- Handled crisis situations effectively, minimising disruption to operations.
- Conducted regular audits to maintain high quality standards.
- Oversaw day-to-day operations of company, maintaining operational and service standards.
Sales Associate (Harrods)
Pasta Evangelists
London
2019.12 - 2020.03
- Delivered premium customer service in a luxury retail environment
- Conducted inventory checks to ensure stock accuracy.
- Contributed to sales targets through active promotion of products.
- Advised customers on product selection based on their needs.
- Operated till systems correctly, ensuring accurate transactions.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Unpacked deliveries quickly to maximise customer sales opportunities.
Supervisor
Raouls Deli
London
2018.01 - 2019.12
- Delegated tasks appropriately, achieved balanced workload among team members.
- Implemented company policies effectively, maintained high standards of service delivery.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Promoted a safe work environment by enforcing strict adherence to safety regulations.
Cocktail Bartender (Part-time)
LV Lounge
London
2017.06 - 2019.12
- Prepared cocktails and provided high-level customer service
- Kept bar fully stocked at all times to meet customer demands efficiently.
- Created visually appealing garnishes for cocktails, enhancing presentation standards.
- Developed new cocktail recipes to keep menu fresh and appealing.
- Promoted and upsold signature drink items, helping to improve bar sales.
Waiter
Motcombs
London
2017.04 - 2018.01
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Maintained knowledge of menu items, leading to accurate order taking.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Remained calm under pressure, ensuring better performance during peak hours.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Delivered excellent customer service through friendly and polite interaction.
Barista & Supervisor
RAOULS
London
2015.09 - 2017.04
- Maintained cleanliness of the café area whilst preparing orders.
- Managed high volume orders during peak hours maintaining quality of service.
- Communicated effectively with kitchen staff ensuring seamless service delivery.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Collaborated with team members during busy periods improving workflow efficiency.
- Trained new and junior staff members on coffee-making techniques, steaming and latte art.
- Estimated costs, generated reports, and maintained detailed records.
Housekeeper
JW Marriott Grosvenor House London
London
2014.09 - 2015.09
- Maintained clean, safe environments for guests and staff, strictly following infection control policies.
- Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
- Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
- Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
Education
Leeds Trinity University
Skills
- Food Preparation & Kitchen Management
- Fish Cutting & Sushi Preparation
- Team Leadership & Staff Training
- Stock Control & Inventory Management
- Process Improvement
- Customer Service Excellence
- Microsoft Office (Word, PowerPoint, Excel)
References
References available upon request
ADDITIONAL INFORMATION
- Strong multitasking ability in fast-paced environments
- Excellent communication and leadership skills
- Flexible and adaptable across roles in hospitality
Timeline
Sous Chef
Wahaca
2025.09 - 2026.04
Kitchen Supervisor
Wahaca
2024.07 - 2025.09
Chef
Wahaca
2024.03 - 2024.07
Sushi Chef (Part-time)
YouMeSushi
2022.10 - 2024.03
General Manager (Full-time)
YouMeSushi
2021.09 - 2022.10
Area Manager
Pasta Evangelists
2021.01 - 2021.09
Assistant Operations Manager
Pasta Evangelists
2020.01 - 2021.01
Sales Associate (Harrods)
Pasta Evangelists
2019.12 - 2020.03
Supervisor (Part-time)
Café Panache
2018.06 - 2023.08
Supervisor
Raouls Deli
2018.01 - 2019.12
Cocktail Bartender (Part-time)
LV Lounge
2017.06 - 2019.12
Waiter
Motcombs
2017.04 - 2018.01
Barista & Supervisor
RAOULS
2015.09 - 2017.04
Housekeeper
JW Marriott Grosvenor House London
2014.09 - 2015.09
Leeds Trinity University