Summary
Work history
Education
Skills
Board/Advisory Appointments
Accomplishments
Timeline
Generic
Justin E Figgins

Justin E Figgins

London

Summary

An accomplished executive with start-up and scale-up experience in digital/eCommerce/marketplace industries. Extensive involvement in managing diverse, international teams. P&L owner with outstanding record of delivering growth through sales performance and operational efficiencies.

  • Built and led multi-functional international teams (including general managers, sales, account management, product & marketing, finance and HR) over 22 years post-MBA career (30 years overall).
  • International perspective, leading teams across Europe and emerging markets in Latam, EMEA and Southern Africa.
  • Change management experience with companies backed by Apollo Global Management, General Atlantic, Elliott Management, and Advent International.
  • Experience in roll-up strategies and execution having completed 30 M&A deals valued at $7.0 billion. Extensive post-transaction integration experience.

Work history

Chief Strategy Officer & Interim CFO

The Healing Company, Inc.
London / New York
05.2021 - Current
  • Led the formation of The Healing Company, a NY-based ecommerce roll-up focused on the $400bn nutraceutical space, eventually creating a closed-loop wellness network.
  • Acting CFO from 2023 including SEC reporting, capital raise, cash management and M&A execution
  • Responsible for hiring across several functions and executing the initial M&A deals with Your Super, a leading super foods company, and Chopra Global, a leading ayurvedic and meditation business.
  • Led initial seed capital raise of $10m and secured $150m credit facility for future acquisitions.

International Corporate Development (contract)

Thrasio, Inc.
London, Worcestershire
06.2020 - 12.2020
  • Thrasio is largest acquiror of private label eCommerce businesses on Amazon and one of top 25 sellers on global online marketplace. The company has raised $1.85 billion in funding over the past 12 months.
  • Thrasio acquires category-leading Amazon third-party private label businesses, and seamlessly onboards, optimizes and operates those consumer brands. CNBC top 50 disrupter.
  • Led international expansion analysis and corporate development activities in USA and Europe.

Executive Vice President, Chief Commercial Officer

cxLoyalty
London
02.2009 - 12.2019
  • Multi-functional leadership and P&L responsibility for EMEA and Latam markets at cxLoyalty, $800 million global customer engagement and loyalty company backed by Elliott Management.
  • Provided management oversight for Nordics, Germany, France, Spain, Italy, Turkey, Brazil and South Africa, including over 550 employees and revenue of c. $150 million. Key B2B client verticals included: eCommerce (over 200 global marketplace partnerships), telco, retail banking, and insurance.
  • Led digital transformation of product offering (e.g., cyber security, online shopping), and expansion of B2B2C eCommerce programme in Spain, France, Mexico, Nordics and Brazil.
  • Coached senior management and developed effective B2B sales strategy as well as execution to achieve business growth. Developed “go to market” strategic plans for each country.
  • Achieved double-digit revenue growth over past five years. Developed management teams from scratch in Brazil and made significant upgrades in Turkey, France, Germany and Nordics.
  • Led launch of Vodafone “VeryMe” digital loyalty programme for 12m consumers in UK (Finalist for Loyalty Magazine's best Mobile Loyalty Programme) – SaaS programme / personalised loyalty.
  • Developed new leisure and protection products as well as digitised customer experience and created solutions across 15 international markets, including KeyfePara (Turkey), Divertz (Brazil), & Enjoymore (UK).
  • Executed eight strategic acquisitions / JVs in excess of $500 million and successfully expanded global footprint into Turkey, Brazil and South Africa. Project managed integration programmes for each transaction.

Managing Director

RIGHTMOVE plc
London
01.2006 - 01.2008
  • Led multi-national team of 25 members focused on online classified ads for overseas property
  • Developed and launched new B2C business lines, while directing consumer and private vendor propositions
  • Served as member of Rightmove plc executive management board
  • Revamped Rightmove Overseas portal and implemented SEO/SEM campaigns to ensure positive outcomes.

Head of Group Strategy and Corporate Development

RIGHTMOVE plc
London
01.2005 - 01.2006
  • Led IPO process on London Stock Exchange
  • Managed professional advisors and developed investment case for investors
  • Created and implemented long-term pricing strategy to maximise profits for core business
  • Recommended expansion to Rightmove's reach, including entry in new web verticals and geographies
  • Floated business for $700 million in March 2006, making it one of largest internet IPOs ever in Europe
  • Managed two M&A transactions worth $40 million as bolt-on transactions for existing businesses.

Education

Master of Business Administration (MBA) -

Cornell University (Johnson School of Management)
Ithaca, NY USA
04.2001 -

Bachelor of Arts - Economics and Political Science

University of Rochester
Rochester, NY USA
1992

Skills

  • Executive leadership & coaching
  • Change management
  • Geographic expansion
  • Complex deal negotiations
  • International management
  • Sales strategy & execution
  • B2B business development
  • Strategic planning / GTMs
  • Cross-functional collaboration

Board/Advisory Appointments

  • CIMS (South Africa) - Board Member (50/50 JV)
  • Back Up (Turkey) - Chairman
  • Advised Bain Capital on investment in Berlin Brands Group
  • Advisd Pollen Street Capital on its holding in BidX1
  • Arobase (Italy) - Board Member



Accomplishments

  • Led formation of the Healing Company including capital raises ($10m seed equity and $150m M&A credit facility) and executed 3 M&A deals over the past 12 months
  • Digital start-ups – Led Thrasio's international expansion analysis mainly focused on Europe. Formed The Healing Company, an eCommerce rollup business in the supplement/nutraceutical space.
  • Achieved double-digit revenue growth for 5 years at cxLoyalty. Built management teams from scratch in Brazil and made significant upgrades in Turkey, France, Germany, and Nordics.
  • Led digital transformation team to develop products for cxLoyalty's global offering in eCommerce/marketplace and cyber security products.
  • Led launch of Vodafone “VeryMe” digital loyalty programme for 12m consumers in the UK (Finalist for Loyalty Magazine's best Mobile Loyalty Programme) – cxLoyalty's SaaS programme / personalised loyalty platform.
  • Led Rightmove's $700 million IPO in 2006, which created the largest digital media offering on the London Stock Exchange (market cap now $7.5bn). Developed network effect with property listings / consumers.
  • Revamped Rightmove's Overseas portal and implemented SEO/SEM campaigns, improved customer experience and increased traffic by 200%. Won 2008 and 2009 Best Overseas Property Portal from Overseas Property Professionals.

Timeline

Chief Strategy Officer & Interim CFO

The Healing Company, Inc.
05.2021 - Current

International Corporate Development (contract)

Thrasio, Inc.
06.2020 - 12.2020

Executive Vice President, Chief Commercial Officer

cxLoyalty
02.2009 - 12.2019

Managing Director

RIGHTMOVE plc
01.2006 - 01.2008

Head of Group Strategy and Corporate Development

RIGHTMOVE plc
01.2005 - 01.2006

Master of Business Administration (MBA) -

Cornell University (Johnson School of Management)
04.2001 -

Bachelor of Arts - Economics and Political Science

University of Rochester
Justin E Figgins