Justine Peroni
Shaftesbury,Dorset
Summary
Hospitality professional with extensive experience in delivering exceptional customer service and managing front desk operations. Proven ability to communicate effectively with customers, streamline order management, and enhance operational efficiency. Demonstrates strong multitasking skills and proficiency in bar equipment operation, ensuring maximum customer satisfaction. Recognized for attention to detail, team collaboration, and a commitment to providing a welcoming environment.
Driven and reliable professional aspiring to excel as Reception Assistant. Skilled in customer service and administrative support, with excellent communication and organisational abilities. Aiming to create welcoming environment and streamline front desk operations for enhanced client satisfaction.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Waitressing
Lore of the Sky - Compton Abbas Airfield
Shaftesbury, Dorset
2023.09 - Current
- Enhanced dining experience through friendly interaction with customers.
- Facilitated smooth operations by setting up tables and booths.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Delivered meals swiftly, contributing to positive dining experience for guests.
Medical secretary
Salisbury NHS Foundation Trust
Salisbury, Wiltshire
2024.04 - 2025.11
- Maintained patient confidentiality by adhering to strict data protection policies.
- Managed medical records, ensuring accuracy and accessibility.
- Typed dictation from doctors and updated charts of patients.
- Updated patient charts using electronic medical records system.
- Answered phone calls and messages and handling patient inquiries.
Medical Secretary-Audio typist
Salisbury NHS Foundation Trust
Salisbury, Wiltshire
2024.12 - 2025.03
- Operated audio typing equipment proficiently, contributing to speed and efficiency.
- Facilitated efficient workflow by prioritising daily tasks effectively.
- Kept abreast with latest medical terminologies, improving communication precision.
- Maintained patient confidentiality by strictly adhering to data protection regulations.
Education
NVQ Level 1 - Secretarial and Cooking Course
Winkfield College
Winkfield, Bracknell Forest 1984.09 - 1985.07
Abbotts Hill School
Hemel Hempstead, Hertfordshire 1980.09 - 1984.07
Skills
- Customer service and support
- Order processing
- Empathetic communication
- Bar equipment operation
- Audio typing
- Multitasking skills
- Problem solving
- Team collaboration
- Attention to detail
- Workflow prioritization
- Active listening
- Professional presentation
- Copywriting proficiency
- Self-motivation
- Tactful diplomacy
- Front desk operations
- Guest hospitality
- Email management
- Compassionate patience
- Company software knowledge
- Organizational efficiency
- Outbound calling skills
- Office equipment operation
- Booking management
- Mail sorting and handling
- Phone etiquette and professionalism
- Friendly demeanor
- Filing and documentation management
Affiliations
- Photography
- Baking
- Taking part in amateur dramatics
- Walking
Timeline
Medical Secretary-Audio typist
Salisbury NHS Foundation Trust
2024.12 - 2025.03
Medical secretary
Salisbury NHS Foundation Trust
2024.04 - 2025.11
Waitressing
Lore of the Sky - Compton Abbas Airfield
2023.09 - Current
NVQ Level 1 - Secretarial and Cooking Course
Winkfield College
1984.09 - 1985.07
Abbotts Hill School
1980.09 - 1984.07