Justine Aguilar
London
Summary
A dynamic professional with diverse experience in student engagement, hospitality and design. As an Engagement Officer I excelled in lead generation, student conversion, and strategic recruitment support. My time as a Bartender honed my communication and problem-solving skills in a fast-paced setting. With a Bachelor’s degree in Architecture, I gained hands-on experience as an Architectural Assistant, working on design development and project coordination. Additionally, my role as a Junior Graphic Designer strengthened my creative and visual communication abilities. I bring a blend of technical expertise, creativity, and people-focused service to every role I undertake.
Overview
7
7
years of professional experience
Work History
Engagement Officer
Global Study UK
09.2024 - Current
- Ensure full student lifecycle completion and CRM follow-ups.
- Contact prospective students to drive interest/applications.
- Follow up with applicants via tech and social media.
- Provide input on marketing strategy and lead generation.
- Report sales data and analyze recruitment efforts.
- Assist with visa procedures.
- Conduct market research and provide admin support.
- Liaise with partner institutions on course info.
- Maintain up-to-date recruitment records in CRM.
Bartender
The Pineapple
08.2022 - 09.2024
- Meeting and greeting customers, ensuring they feel welcome and comfortable
- Retaining unhappy customers by listening to their issues and providing solutions to solve them
- Manage phone calls and reservations efficiently
- Serve drinks and food at a high quality.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Boosted beverage sales, designing and promoting range of signature cocktails.
Architectural Assistant
ZCD Architects
06.2021 - 07.2021
- Attending client briefs, making notes and providing input from creative viewpoint
- Creating engaging visuals that convey the client’s story
- Submitted ideas as part of early stages of design processes.
- Reviewed technical drawings developed by CAD technicians and drafters.
- Created and delivered project presentations by using Adobe Creative programs and CAD software
Junior Graphic Designer
Red Brick Road
02.2018 - 03.2018
- Met with customers to present mockups and collect information for adjustments.
- hand-drawn advertisements, disseminating information about weekly lunch menus,
- Editing photos/videos using software
- Put together videos for social media, advertising, and informational purposes.
- Completed final touches for projects such as images sizes and font selection.
Education
Certificate - British Council Certified Counsellor
British Council
London 10-2024
Bachelor of Arts - Architecture
Ravensbourne University London
London, United Kingdom07-2023
Diploma - Construction And The Built Environment
Royal Greenwich Trust School
London, United Kingdom06-2020
GCSE - Maths
Royal Greenwich Trust School
London, United Kingdom06-2020
GCSE - English Language
Royal Greenwich Trust School
London, United Kingdom06-2020
Skills
- Customer service
- Adobe Creative
- Rhino7
- Sketch Up
- Microsoft Excel
- Administrative support
- Customer relationship management (CRM Saleforce)
- Problem resolution
- Microsoft outlook
- Team development
- Staff training
- Customer education
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Engagement Officer
Global Study UK
09.2024 - Current
Bartender
The Pineapple
08.2022 - 09.2024
Architectural Assistant
ZCD Architects
06.2021 - 07.2021
Junior Graphic Designer
Red Brick Road
02.2018 - 03.2018
Certificate - British Council Certified Counsellor
British Council
Bachelor of Arts - Architecture
Ravensbourne University London
Diploma - Construction And The Built Environment
Royal Greenwich Trust School
GCSE - Maths
Royal Greenwich Trust School
GCSE - English Language
Royal Greenwich Trust School
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