Summary
Overview
Work history
Education
Skills
Custom
Certification
Timeline
Generic

Justin Powley

Leeds,West Yorkshire

Summary

Skilled professional with extensive experience in physical security, resource allocation efficiency, and emergency preparedness training. Demonstrates proficiency in threat assessment, incident management, and conflict resolution. Adept at handling sensitive information, preserving evidence, and ensuring health and safety compliance. Proven ability to lead teams effectively, communicate across cultures, and deliver exceptional customer service. Career goal includes advancing to a senior leadership role within the security management field.

Overview

15
15
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work history

Security Manager

Fortis Retail
Doncaster
01.2025 - 04.2025
  • Led crisis management drills regularly, ensuring preparedness in case of emergencies.
  • Developed comprehensive emergency response plans for improved safety measures
  • Drafted detailed monthly reports on all security-related incidents for upper management's review.
  • Provided strategic guidance on matters of risk management to reduce vulnerabilities.
  • Responded promptly and effectively during critical situations maintaining orderliness during crises.
  • Trained new hires on organisational safety policies ensuring compliance with set standards.
  • Conducted routine security checks across the premises, ensured optimal vigilance.
  • Evaluated existing protocols and suggested improvements, leading to fortified safety measures.
  • Liaised with external contractors to improve physical site security.
  • Collaborated with law enforcement agencies, ensured swift resolution of incidents.
  • Identified potential security risks, enhanced overall company protection.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Facilitated staff training, resulting in better customer service.
  • Enforced safety regulations to reduce workplace accidents.

Self Employed Event Frec3 Medical Team Member

01.2022 - 04.2025
  • Improved team communication by organising weekly meetings.
  • Optimised inventory control for streamlined operations.
  • Facilitated customer relations for increased brand loyalty.
  • Developed training programs, leading to skill enhancement.
  • Handled difficult customers, resulting in conflict resolution.
  • Ensured workplace cleanliness with regular maintenance tasks.
  • Provided excellent customer service to enhance business reputation.
  • Upheld company policies strictly, fostering a compliant work environment.
  • Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
  • Delivered reliable customer service with attention to detail even under high pressure.
  • Remained flexible to cover shifts and work overtime as required.
  • Collaborated and offered support with extra tasks to meet team goals.
  • Demonstrated energy and enthusiasm to go above and beyond for each and every customer.

Self Employed Tutor/Instructor

01.2017 - 04.2025
  • Physical Interventions, Conflict resolution and Emergency First Aid at Work

Assistant Manager

Wakefield Council
09.2024 - 01.2025
  • Managed daily operations to ensure smooth running of the shop floor.
  • Monitored sales performance regularly adjusting strategies as required.
  • Assisted in recruitment process to build an effective workforce.
  • Ensured health and safety compliance, maintaining a safe working environment for all staff members.
  • Handled customer complaints effectively, restoring trust in our brand.
  • Provided excellent customer service leading to repeat business and customer loyalty.
  • Created a positive work environment, resulting in higher employee morale.
  • Improved customer service by implementing new procedures and protocols.
  • Delegated tasks to team members efficiently improving overall productivity.
  • Coordinated with management on operational issues providing solutions for better efficiency.
  • Monitored health and safety measures for guaranteed compliance.
  • Handled negotiations with outside vendors and service agencies to meet group needs.
  • Developed organisational policies for administrative oversight and internal controls.

Door Supervisor/Event Steward

Controlled Space
Leeds, West Yorkshire
08.2010 - 01.2022
  • Used conflict resolution skills to diffuse tense situations.
  • Liaised efficiently with local law enforcement when required, supporting investigations or reporting incidents accurately.
  • Received training in fire safety procedures, enhancing preparedness in case of emergencies.
  • Enforced company policies consistently whilst dealing with customers and staff alike.
  • Undertook risk assessments frequently to identify potential hazards on site before they became problematic.
  • Assisted in emergency evacuation drills, ensuring understanding amongst staff and visitors.
  • Conducted thorough bag and body searches for enhanced security.
  • Handled customer queries in a professional and friendly manner to ensure satisfaction.
  • Managed queues effectively during busy periods, reducing waiting times and maintaining visitor satisfaction.
  • Provided first aid assistance when necessary, prioritising health and safety of all individuals present.
  • Improved safety by conducting regular patrols of premises.
  • Checked identification cards, ensuring only authorised persons gained entry.
  • Balanced firmness with diplomacy when enforcing rules, maintaining positive relationships without compromising on security standards.
  • Maintained order with effective crowd control techniques.
  • Monitored CCTV systems, identifying potential threats or disturbances.
  • Carried out checks on fire doors regularly, ensuring compliance with safety regulations.
  • Maximised site security, maintaining effective communication with other door supervisors to coordinate conflict resolution actions.
  • Applied crowd-control techniques to foster order and safety.
  • Enforced venue policies regarding prohibited substances and activities.
  • Used approved techniques to defuse conflict and remove unruly guests.
  • Monitored venue grounds and adjacent areas to proactively detect risks.

MAV support instructor

SWYT NHS
Wakefield, West Yorkshire
06.2012 - 10.2019
  • Maintained up-to-date subject knowledge, ensured delivery of accurate information.
  • Provided constructive feedback on assignments with suggestions for improvement.
  • Assessed individual Student progress and adjusted lessons accordingly for better improvement.
  • Created safe and inclusive classroom environment promoting mutual respect amongst students
  • Fostered positive learning environment by implementing interactive teaching methods.
  • Engaged students with hands-on activities resulting in increased interest in subject matter.
  • Adapted teaching style according to the needs of each student thus personalising learning experience.
  • Managed student behaviour by enforcing established classroom rules, maintained discipline effectively.
  • Collaborated with colleagues to share best practices and professional development opportunities.
  • Utilised latest technology for effective instruction, enhanced classroom engagement.
  • Implemented various teaching strategies to cater to diverse learning styles of students.
  • Presented complex information in an understandable manner to facilitate knowledge absorption.
  • Encouraged critical thinking and problem-solving skills through group activities.
  • Mentored students on academic and personal issues bolstering their confidence and self-esteem.
  • Facilitated class discussions stimulating intellectual curiosity and encouraging active participation from students.
  • Prepared lesson materials including visual aids and handouts to support learning objectives.
  • Ensured that all safety guidelines were followed during practical sessions reducing risk of accidents.
  • Provided safe, caring and fun learning environment for students and participants.
  • Collaborated with fellow instructors on ways to improve instruction and better serve student needs.
  • Cultivated strong relationships with course attendees to ensure satisfaction and learning.
  • Adhered to course guidelines and applicable standards for instruction.

Health Care Assistant

SWYT NHS
Wakefield, West Yorkshire
02.2011 - 06.2012
  • Liaised between patients and healthcare professionals, facilitated effective communication channels.
  • Popularised health promotion campaigns among patients by distributing relevant literature and explaining key messages clearly.
  • Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
  • Assisted in patient care, improved comfort and well-being.
  • Assisted in physical therapy sessions with patients to promote mobility improvement.
  • Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
  • Coordinated activities that encourage social interaction amongst residents within the care home setting to foster a sense of community spirit among them .
  • Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
  • Kept detailed records of patient progress, assisted medical staff in treatment planning.
  • Provided basic health education to patients for proper self-care post discharge.
  • Delivered high-quality patient service by maintaining cleanliness in wards.
  • Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Worked closely with nurses to maintain high levels of communication.
  • Completed care documentation and monitored patient progress to achieve up-to-date records.
  • Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
  • Helped service users improve their independence, building strength and confidence to enhance daily living.

Education

CSE - Maths 4, English 3, Geography 3, Social studies 3, Art 2, Construction 2, Rural science 3

Outwood Grange School
01/undefined - 05/undefined

City and Guilds - Communication skills

Wakefield District College
09.1986 - 05.1987

Skills

  • Resource allocation efficiency
  • Physical security knowledge
  • Negotiation competence
  • Vulnerability identification
  • Access control systems operation
  • Emergency preparedness training
  • Fire safety regulations understanding
  • Physical security expertise
  • Threat assessment
  • Incident reporting
  • Driving license
  • Incident Management
  • Conflict resolution expertise
  • Sensitive information handling
  • Evidence preservation
  • Report-writing
  • Professional demeanour
  • Driving licence
  • Radio communications
  • CCTV monitoring
  • Health and Safety Compliance
  • Customer Service
  • Leadership skills
  • Cultural awareness
  • Interpersonal communication
  • Team Leadership
  • Public speaking
  • Resourcefulness
  • Conflict Resolution
  • Training and Development

Custom

  • HABC Level 2 Award for Personal Licence Holders (RQF)
  • HABC Level 2 Award in Risk Assessment (QCF)
  • HABC Level 2 Award in Conflict Management (QCF)
  • NCFE Level 2 Certificate in Awareness of Mental Health Problems
  • NVQ Edexcel Level 2 in Health and Social Care
  • NVQ Edexcel Level 2 Certificate in Spectator Safety (QCF)
  • NVQ Edexcel Level 3 Certificate in Spectator Safety (QCF)
  • BTEC Level 3 Advanced Award in Safe and Effective use of the Emergency Belt
  • SRF BTEC Level 3 Award Self Defence Instructor
  • City & Guilds NVQ Level 3 Diploma in Customer Service
  • City & Guilds Level 3 Award in Preparing to Teach in the Lifelong Learning Sector
  • AIM Award Level 3 Certificate in Instructing and Presenting Violence Reduction Skills (QCF)
  • HABC Level 3 Award for Deliverers of Physical Intervention Training within the Private Security Industry (QCF)
  • HABC Level 3 Award in the Delivery of Conflict Management Training (QCF)
  • Highfield Level 3 Award in First Aid at Work (RQF)
  • Qualsafe Frec 3 First Responder Emergency Care
  • Highfield Level 2 Award working as a CCTV operator (public space Surveillance) within the Private Security Industry

Certification

Current SIA Doorsupervisor Licence

Current SIA CCTV Operator Licence

Timeline

Security Manager

Fortis Retail
01.2025 - 04.2025

Assistant Manager

Wakefield Council
09.2024 - 01.2025

Self Employed Event Frec3 Medical Team Member

01.2022 - 04.2025

Self Employed Tutor/Instructor

01.2017 - 04.2025

MAV support instructor

SWYT NHS
06.2012 - 10.2019

Health Care Assistant

SWYT NHS
02.2011 - 06.2012

Door Supervisor/Event Steward

Controlled Space
08.2010 - 01.2022

City and Guilds - Communication skills

Wakefield District College
09.1986 - 05.1987

CSE - Maths 4, English 3, Geography 3, Social studies 3, Art 2, Construction 2, Rural science 3

Outwood Grange School
01/undefined - 05/undefined

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