Justin Mckain
Birmingham,West Midlands
Summary
Seasoned security operations professional with over 10 years of experience in ensuring safety and security. Demonstrates exceptional customer service, attention to detail, and excellent communication skills. Possesses extensive knowledge of health and safety protocols as well as first aid. Experienced in working with young people from diverse cultural and ethnic backgrounds, addressing their unique needs effectively. Committed to maintaining a secure environment while fostering positive interactions and promoting well-being.
Overview
27
27
years of professional experience
Work history
Security guard
ASDA
Birmingham , West Midlands
10.2013 - Current
- Monitor CCTV systems for potential security breaches.
- Identify potential threats by conducting thorough risk assessments.
- Respond to emergencies with swift action, prioritising safety of staff and customers, remaining professional, calm and effective under pressure.
- Identify potential risks and take action to mitigate threats.
- Document all incidents meticulously to aid in subsequent investigations or legal proceedings.
- Liaise with local police when necessary, building relationships and strengthening external support during emergencies.
- Detect suspicious activities using surveillance equipment, to prevent potential thefts and loss of yield to the business.
- Train new staff on security protocols for improved team performance.
- Conduct daily equipment checks to ensure operational readiness.
- Loss prevention/stock control
- Complete detailed reports post incident assisting management with decision making process regarding future preventative measures.
- Provide first aid to injured customers, ensuring their well-being whilst at the store.
- Handle conflict resolution between customers effectively to avert any major altercations within the store.
- Identify potential risks and take action to mitigate threats with focus and alertness.
- Conduct internal investigations to gather evidence and inform future practices.
- Update reports and logbooks on security actions performed, supporting smooth and safe facility operations.
Elections officer
Dudley Council
Dudley, West Midlands
05.2023 - Current
- Ensure accurate voter registration with meticulous data management.
- Administered ballot papers securely, maintaining vote confidentiality.
- Manage polling station staff, ensuring efficient operations.
- Coordinate logistics for smooth and organised voting operations.
- Deal promptly with electoral queries to maintain public trust in the process.
- Manage electoral roll updates, ensuring all eligible voters are accounted for.
- Foster inclusivity by arranging accessible facilities for disabled voters and voters with additional needs.
- Liaise effectively with other electoral officers across various constituencies to share best practice.
Youth worker
Birmingham City Council
Birmingham
03.2007 - 12.2011
- Working directly with young people, developing and organising a full programme of activities and events.
- Adhering to policies and procedures on equal opportunities in all aspects of service delivery.
- Promoting services to meet the needs of disadvantaged and minority groups.
- Ensuring health and safety procedures are adhered to at all times.
- Liaising with external stakeholders and organisations, signposting young people to encourage their personal development.
- Working outreach in the community, building relationships and promoting local youth facilities.
- Maintain a safe, positive environment to encourage youth participation and growth.
Detached Youth Worker
Detached Project North, Birmingham College
Perry Barr, Birmingham
06.2001 - 02.2007
- Working with the local community to foster relationships, providing comprehensive support for development through mentoring and guidance.
- Implementing creative workshops and activities to foster creativity and teamwork among young people.
- Building relationships with young people, gaining their trust and providing emotional support in challenging times.
- Identifying individual needs, developing strategies to meet them and promote growth.
- Role model positive behaviour and interpersonal skills.
- Advocate for youth interests at local council meetings. to enable increased funding for youth programmes.
Youth worker
Broadway Community Centre
Birmingham
09.2000 - 05.2001
- Participating in youth work programme to gain introduction and foundation to youth & community work.
- Organising events, clubs, performances and educational programmes on a daily basis.
- Participating in residential visits in the community, conducting risk assessments to ensure the safety of all participants.
- Working with children from different backgrounds exploring their cultures, facilitating open discussions on sensitive topics to promote awareness and empathy.
- Encourage young people to take action on issues affecting their lives and assist in building life skills through various activities and discussions.
- Complying with health and safety policies at all times.
Chef
Strathallan Thistle Hotel
Birmingham
09.1997 - 08.2000
- Working within kitchen environment, preparing, cooking and serving food.
- Catering for all hotel events and guests on a daily basis.
- Adhering to all food hygiene and health and safety regulations.
- Ensuring the cleanliness of the work station is maintained to a high standard contributing to the kitchen achieving a 5 star rating.
- Working in a high pressured environment as part of a team, ensuring strong communication at all times.
- Work to reduce food waste to improve profitability.
Education
Emergency First Aid
St Johns Ambulance
BirminghamHow to make Accreditation work
Staff and Training Development Centre
BirminghamFoundation in Youth & Community Work
Broadway Community Centre
BirminghamFoundation Certificate in Food Hygiene
Kingstanding Youth & Community Centre
BirminghamMentor Training Programme
Bourneville College
BirminghamSexuality, Sexual Health and Working with Young people
Brook Centre
BirminghamThe Gateway to Work Course
Biscom, Resource Management
Introduction to Youth & Community Work
Staff and Training Development Centre
Highgate, BirminghamNVQ Level 3 in Catering
Basic Health and Safety Certificate
1997 - 2000
GCSEs - Including English language, Maths and Science
Hamstead Hall School
BirminghamSkills
- Over 10 years Security operations experience
- Customer service
- Attention to detail
- Excellent Communication Skills
- Wide knowledge of Health and Safety as well as First Aid
- Vast experience working with young people with various cultural and ethnic backgrounds and needs
Affiliations
- I enjoy cooking, art and outdoor activities.
- I am a keen gardener, with a passion for creative activities.
Timeline
Elections officer
Dudley Council
05.2023 - Current
Security guard
ASDA
10.2013 - Current
Youth worker
Birmingham City Council
03.2007 - 12.2011
Detached Youth Worker
Detached Project North, Birmingham College
06.2001 - 02.2007
Youth worker
Broadway Community Centre
09.2000 - 05.2001
Chef
Strathallan Thistle Hotel
09.1997 - 08.2000
Emergency First Aid
St Johns Ambulance
How to make Accreditation work
Staff and Training Development Centre
Foundation in Youth & Community Work
Broadway Community Centre
Foundation Certificate in Food Hygiene
Kingstanding Youth & Community Centre
Mentor Training Programme
Bourneville College
Sexuality, Sexual Health and Working with Young people
Brook Centre
The Gateway to Work Course
Biscom, Resource Management
Introduction to Youth & Community Work
Staff and Training Development Centre
NVQ Level 3 in Catering
Basic Health and Safety Certificate
1997 - 2000
GCSEs - Including English language, Maths and Science
Hamstead Hall School