Justin Fowler
Cambridge,Cambridgeshire
Summary
Dedicated Concierge/Porter with many strengths; I can effectively manage multiple operations to ensure a smooth experience for other staff and residents. Ensuring safety of all compliances through facility management to guarantee safety whilst also managing cleanliness of the building to enhance resident satisfaction.
Overview
21
21
years of professional experience
Work History
Concierge/Porter
Encore
Cambridge, Cambridgeshire
2016.04 - Current
- Safeguarded resident information by implementing data privacy regulations.
- Maintained building standards by ensuring cleanliness, enforcing safety protocols, executing minor repairs, and fostering comfort for all residents and staff.
- Conducted comprehensive system testing, including fire alarm and AOV testing, to ensure resident safety.
- Maintained front desk area in an organised state and ensured clarity by overseeing proper handover of parcels and management of keys.
College Porter
Gonville Caius
Cambridge, Cambridgeshire
2005.10 - 2010.04
- I was a front-of-house worker managing parcels, enquiries from students, and members of the public.
- I handled the keys.
- Followed manual handling practices to lift and carry heavy items.
Education
GCSEs -
Manor Community College
Cambridge1989-01
Skills
- Customer service
- Conflict resolution
- Time management
- Facility management
- Safety compliance
- Data privacy
- System testing
- Front desk operations
- Key management
- Technical liaison
- Adaptive problem solving
- Client relationship management
- Concierge services
- Excellent communication
Timeline
Concierge/Porter
Encore
2016.04 - Current
College Porter
Gonville Caius
2005.10 - 2010.04
GCSEs -
Manor Community College