Justin Elliott
London
Summary
Highly skilled professional with a strong focus on attention to detail, communication, and organisational skills. Demonstrates exceptional reliability and problem-solving abilities, ensuring vigilant oversight in all tasks. Committed to leveraging these competencies to achieve career goals and contribute effectively to team success.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Cloudkai Business Solutions Tech Support
Barry White
London
03.2023 - 12.2024
- Provided remote technical support for small businesses and individuals, assisting with software installations, troubleshooting, and system updates.
- Delivered personalized support for clients, ensuring a high level of customer satisfaction.
- Troubleshot hardware and software issues across various devices, helping clients maintain operational continuity.
- Conducted online workshops and one-on-one sessions to educate clients on best IT practices, improving their overall system efficiency.
- Managed customer accounts, keeping track of service requests and maintaining detailed logs of issues resolved.
Tech Support Volunteer
Kingston University
Kingston upon Thames
09.2019 - 06.2022
- Assisted with troubleshooting and software installations, improving users' ability to follow procedures
- Conducted workshops, demonstrating patience and clear communication, which helped participants become more independent
Education
Bachelor of Arts - Media & Communication, Honours
Kingston University
09.2019 - 01.2023
GCSEs - undefined
Harris Aspire Academy
09.2015 - 06.2016
Diploma - Digital Media
Harris South Norwood
09.2016 - 09.2019
Skills
- Attention to Detail
- Communication
- Organizational Skills
- Reliability
- Problem Solving
- Vigilance
Timeline
Cloudkai Business Solutions Tech Support
Barry White
03.2023 - 12.2024
Tech Support Volunteer
Kingston University
09.2019 - 06.2022
Bachelor of Arts - Media & Communication, Honours
Kingston University
09.2019 - 01.2023
Diploma - Digital Media
Harris South Norwood
09.2016 - 09.2019
GCSEs - undefined
Harris Aspire Academy
09.2015 - 06.2016
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