JUSTIN DUDDEN
Great Cornard,Suffolk
Summary
Knowledgeable account management professional with experience in developing client communications, sales strategy and contract negotiation. Cultivates long-term relationships and delivers high levels of customer service to achieve revenue targets.
Overview
32
32
years of professional experience
2
2
years of post-secondary education
Work history
Sales manager
Robert Keyte Silks Ltd
Bodiam, Roberts Bridge, East Sussex
2024.06 - 2026.04
- To oversee all sales activity ensuring excellent levels of communication.
- Liaising with production on a daily basis with the aim of strengthening company reputation and efficiencies to reduce lead times.
- Working closely with agents ensuring they had the necessary collections and pricing.
- Forge closer ties with existing clients to maximise sales by either expanding on their current offering or by introducing new products.
- Working closely with colleagues to meet our objectives and budget.
Sales executive
Adamley Textiles
River Mills, Langley, Macclesfield
2021.06 - 2024.05
- Assisted customers with queries to uphold service standards.
- Supported relationship-building with key clients to aid business expansion.
- Encouraged customer loyalty through quality service, resulting in repeat business.
- Facilitated informative interactions by maintaining product knowledge.
- Collaborated with CEO and sales director on annual sales budget setting.
- Coordinated with the design team to develop market-specific collections.
Head of sales
Vanners Silk Weavers
Sudbury, Suffolk
2019.12 - 2021.02
- Assisted in overseeing departmental activities including supporting the development of plans to enhance business opportunities.
- Facilitated communication with board of directors in meetings and relayed information to staff and clients.
- Cultivated client relationships to encourage repeat business.
- Aided in establishing presence in international markets through networking and relationship building.
- Collaborated with the design department to assist in developing commercial collections for various markets.
Senior commercial manager
Vanners Silk Weavers
Sudbury, Suffolk
2016.03 - 2019.12
- Actively worked on product development initiatives to meet evolving customer demands and market needs.
- Tasked with the financial management of projects, negotiating and agreeing contracts with current ands new clients.
- Identified growth opportunities, contributing to company expansion in new markets.
Senior account manager
Vanners Silk Weavers
Sudbury, Suffolk
1998.07 - 2016.03
- Assisted in managing key accounts within business to uphold high standards.
- Conducted reviews of competitor activities to support market competitiveness.
- Created presentations for clients along with the members of the design team to effectively showcase company offerings.
Assistant manager
Essex Business Forms
Great Leighs, Essex
1996.05 - 1998.07
- Coordinated with management on operational issues providing solutions for better efficiency.
- Handled stock control duties diligently preventing overstocking or shortages.
- Minimised inventory loss for improved profit margins.
- Delegated tasks to team members efficiently improving overall productivity.
- Provided support to manager during audits, ensuring accurate reports.
Apprentice Law cost Draftman
Andrew Williamson
Sudbury, Suffolk
1994.10 - 1996.05
- Prepare and manage legal cost assessments for both contentious and non contentious matters.
- Provide clients with an estimates on costs before proceeding begin
- Composing detailed and accurate bill breakdowns.
Education
Higher National Diploma - Business and Finance
West Suffolk College
Bury St Edmunds, Suffolk 1992.09 - 1994.04
Skills
- Budget management
- Organisational and communication skills
- Technical design and weaving expertise
- Team collaboration
- Existing sales experience and account management
- Market knowledge
- Customer relationship building
Affiliations
- Walking with my dog in the countryside
- Motorcycling with friends
- Meals out with the family
Timeline
Sales manager
Robert Keyte Silks Ltd
2024.06 - 2026.04
Sales executive
Adamley Textiles
2021.06 - 2024.05
Head of sales
Vanners Silk Weavers
2019.12 - 2021.02
Senior commercial manager
Vanners Silk Weavers
2016.03 - 2019.12
Senior account manager
Vanners Silk Weavers
1998.07 - 2016.03
Assistant manager
Essex Business Forms
1996.05 - 1998.07
Apprentice Law cost Draftman
Andrew Williamson
1994.10 - 1996.05
Higher National Diploma - Business and Finance
West Suffolk College
1992.09 - 1994.04