Justin Chiarini
Sompting, Lancing,West Sussex
Summary
Results-driven professional with strengths in financial management and customer engagement. Adapts to diverse challenges through effective communication and problem resolution. Committed to fostering team collaboration and delivering value through strategic operational improvements. Detail-oriented IT Support Technician skilled in Hardware Configuration and Software Installation. Delivers technical support by resolving issues efficiently and ensuring optimal system performance. Committed to enhancing user experience through effective communication and problem-solving.
Overview
17
17
years of professional experience
Work History
Head of Accounts
Property Plus Lettings
Brighton & Hove, East Sussex
01.2015 - Current
- Managed property listings on various platforms, ensuring accurate and enticing descriptions.
- Conducted viewings with potential tenants, highlighting property features and answering questions to facilitate decision-making.
- Delivered exceptional customer service, addressing queries and concerns promptly to ensure client satisfaction.
- Managed complaints with calm, clear communication and problem-solving.
- Achieved service time and quality targets.
- Tracked financial transactions for accounts, ensuring accurate billing and timely payment.
- Processed supplier invoices, posted accurately and to correct nominals.
- Processed invoices and payments quickly and accurately, maintaining precise up-to-date company finances.
- Assisted with weekly payment runs, compiling invoices updating records.
- Handled confidential financial information with discretion and in compliance with data protection regulations.
- Handling of tenant deposits. Payment, registration, and refunding.
- Bank reconciliation of company, client, and deposit accounts.
Company Director
Smart Cartridge
Brighton & Hove, East Sussex
12.2009 - 12.2014
- Oversaw financial management, including budgeting, forecasting, and financial reporting, to maintain healthy cash flow.
- Built successful business culture focused on performance optimisation and goal attainment.
- Developed successful strategies and policies, meeting organisational needs and implementing improvements.
- Handled customer complaints with professionalism, resolving issues promptly to maintain high levels of customer trust and loyalty.
- Oversaw cash management, including till reconciliation and bank deposits, maintaining accurate financial records.
- Maintained high standards of cleanliness and organisation throughout the store, creating a welcoming environment.
- Managed inventory of office supplies, ensuring availability while controlling costs through strategic sourcing.
- Created and managed budgets for improved cost control.
- Tracked inventory levels and optimised ordering strategies to meet availability needs whilst maintaining budget goals.
- Negotiated contracts with suppliers to establish quality, cost and delivery requirements.
- Refilling and remanufacturing of Ink and Toner Cartridges.
- Provided PC repair and support services to maintain optimal functionality.
Education
NVQ Level 2 - C++ Programming
Brighton College of Technology
Brighton & Hove01-1999
NVQ Level 2 - Electronic Engineering
Brighton College of Technology
Brighton & Hove01-1999
GCSEs - GCSE's
Longhill High School
Ovingdean01-1997
Skills
- Customer relationship management
- Account management
- Financial reporting
- Billing management
- Data protection compliance
- Resource allocation
- Systems integration
- Technical support
- Hardware configuration
- Hardware and software configurations
- Problem solving
- Team leadership
- Excellent communication
Languages
French
Beginner
A1
Interests
- Business
- Technology
- Music
- Motorcycles
- Learning new skills
- Fixing things
Timeline
Head of Accounts
Property Plus Lettings
01.2015 - Current
Company Director
Smart Cartridge
12.2009 - 12.2014
NVQ Level 2 - C++ Programming
Brighton College of Technology
NVQ Level 2 - Electronic Engineering
Brighton College of Technology
GCSEs - GCSE's
Longhill High School