Summary
Overview
Work History
Education
Skills
Timeline
Generic
Justin  Chacko

Justin Chacko

Business Development
Luton ,Luton

Summary

Dynamic Business Development Executive with a proven track record at Business Development, excelling in customer relationship management and lead generation. Cultivated strong client relationships, enhancing satisfaction and repeat business. Skilled in developing tailored solutions and negotiating contracts, driving profitable outcomes while demonstrating exceptional communication and leadership abilities.

Experienced with front office operations, contributing to efficient and welcoming environments. Utilizes strong communication and problem-solving skills to assist guests and support team members. Knowledge of administrative tasks and customer service principles.

Food and beverage professional with proven track record in hospitality service. Brings valuable experience in delivering exceptional customer experiences and adhering to strict safety protocols. Known for collaborative teamwork and adaptability to dynamic environments. Key skills include multitasking and attention to detail.

Experienced with food service and customer interaction, ensuring high-quality service in fast-paced settings. Utilizes effective communication and problem-solving skills to enhance guest satisfaction. Strong understanding of hygiene standards and teamwork.

Overview

5
5
years of professional experience
1
1
Language

Work History

Business Development Executive

Business Development
03.2023 - 07.2025
  • Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
  • Negotiated client contracts and agreements to cultivate profitable business transactions.
  • Conducted training sessions to clients and partners with OEM

Management Trainee

Front Office and Food and Beverage
02.2020 - 08.2020
  • Gained knowledge of company policies, protocols and processes.
  • Developed problem-solving abilities through hands-on experience with real-life business scenarios.
  • Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
  • Used company reports to analyze sales, gross profit and inventory activities.
  • Handled day-to-day customer or client questions via telephone or email.
  • Maintained high-quality standards in all aspects of work, ensuring customer satisfaction at every touchpoint within the business journey.
  • Acted with integrity, honesty, and knowledge to promote culture of company.
  • Enhanced guest satisfaction by providing exceptional front desk service and addressing inquiries promptly.
  • Handled challenging situations effectively, resolving guest complaints in a professional manner.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained clean and organized dining areas for an enjoyable guest experience.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.

Education

MBA - Marketing

Lovely Professional University
Phagwara, Punjab
07.2023

Bachelor in Hotel Management - Hotel Management

Amity School of Hospitality
Lucknow
06.2021

Skills

Customer relationship management

Timeline

Business Development Executive

Business Development
03.2023 - 07.2025

Management Trainee

Front Office and Food and Beverage
02.2020 - 08.2020

MBA - Marketing

Lovely Professional University

Bachelor in Hotel Management - Hotel Management

Amity School of Hospitality
Justin Chacko Business Development