Justice Sefenu Sosu
Stoke-On-Trent,United Kingdom
Summary
Compassionate individual with strong interpersonal and communication skills, adept in providing emotional support and maintaining patient dignity. Proven ability to adapt quickly to new environments and tasks, coupled with keen understanding of patient needs. Committed to making positive difference in lives of those needing care.
Overview
13
13
years of professional experience
Work History
Home care support
FTG Care Service
Stoke-On-Trent
03.2025 - 04.2025
- Provide support and assistance to the elderly, ill, or disabled, offering companionship, monitoring their health conditions, and assisting with mobility, and ensuring their comfort and well-being
- Provided holistic care through support across leisure pursuits and creative activities.
- Assisted in meal preparation to ensure proper nutrition.
- Assisted patients with daily living activities for increased independence.
- Supported patients with mobility issues, promoted independence.
Corporate Relationship Manager | Events Services
Old Mutual
Accra , Ghana
10.2024 - 03.2025
- Secured new business opportunities through proactive market research.
- Built rapport with new leads; converted them into loyal clients over time.
- Orchestrated internal efforts for smooth implementation of partner programmes.
- Designed customised presentations, won clients' trust and confidence.
- Engaged in regular communication with clients, built enduring partnerships.
Assistant Manager, Events & Projects
Global Media Alliance
Accra, Ghana
10.2018 - 06.2023
- Managed multiple projects concurrently, achieving timely completion.
- Collaborated with marketing teams to maximise event exposure.
- Maintained comprehensive budget records, ensuring cost-efficiency for all events managed.
- Conducted site visits to ensure optimal event locations.
- Streamlined operations with the introduction of innovative management techniques.
- Implemented risk assessments to minimise potential issues during events.
- Enhanced event efficiency through careful planning and coordination.
Operations Manager
Ark Event Ghana Limited
Ghana
09.2017 - 10.2018
- Devised operational policies for regulatory compliance and best practices adherence.
- Fostered a culture of continuous learning, improved workforce competency levels.
- Optimised workflow procedures with strategic planning and team coordination.
- Encouraged innovative thinking in the team, fostered an environment of growth and development.
- Managed vendor relationships to ensure timely delivery of services.
- Reduced overhead costs through efficient resource allocation and budget management.
- Managed inventory efficiently to minimise stockouts and overstock situations.
- Coordinated cross-functional teams, achieved project milestones on schedule.
- Developed risk mitigation strategies, ensured business continuity during crises.
- Directed safety protocols implementation, created safer workplace conditions.
Ark Event Ghana Limited
Event Coordinator
Accra
07.2017 - 08.2025
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Customer Service Representative
Slydepay
Accra
10.2016 - 05.2017
- Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
- Offered technical support, leading to enhanced user experience.
- Processed orders promptly ensuring a positive shopping experience for customers.
- Participated in team meetings sharing best practices for improving service delivery.
Frontline & Customer Service Support
Stanbic Bank Ghana Limited
Accra
09.2015 - 07.2016
- Provided customer service and supported banking operations, including assisting with account openings, onboarding customers onto digital banking platforms, and promoting the sale of bank products to walk-in clients
- Was part of a team focused on closing non-performing accounts
- Supported general customer service tasks
Assistant Producer & Executive Assistant
MI Prime Entertainment
Accra
01.2013 - 08.2015
- Assisted with the production, branding, and promotion of Miss Universe Ghana for three years, managing daily operations for the production crew, management team, and contestants
- Oversaw event logistics, registrations, and documentation, while supporting the legal team on various legal matters
- Coordinated accommodation, airport transfers, and in-country travel for event guests, partners, and sponsors
Production Assistant & Logistics Officer
Roberta Annan Consulting
Accra
09.2012 - 01.2015
- Played a key role in organising the company's flagship annual event - Bless the Mic Music and Arts Festival, and assisted with the production of talent shows for emerging artists
- Served as Executive Assistant, managing sponsor relations and event branding and visibility
- Oversaw logistics, event ticket sales, and promotions, while also handling company documentation and registration
News Reporter (Intern)
ETV Newsroom/ Global Media Alliance
Accra
11.2012 - 01.2013
- Gathered, verified, and produced stories for television broadcasts
- Successfully covered the 2012 Ghana general elections for ETV and Happy FM from the Domeabra Constituency, contributing impactful news stories for broadcast
Education
BA - Communication Studies
Ghana Institute of Journalism (GIJ)
West African Senior Secondary Certificate Examination (WASSCE) - undefined
Anlo Senior High School
Skills
- Professional Marketing
- Digital Strategy
- Managing Brands
- Budgeting
- Expense Tracking
- Strategic Partnership Management
- Campaign Planning
- Campaign Execution
- Project Planning
- Project Execution
- Research
- Analytical Skills
- Problem Solving
- Decision Making
- Public Relations Management
- Verbal Communication
- Written Communication
- Microsoft Suite
- Team Management
- Customer Service Management
- Operations Management
Custom
References are available upon request
Timeline
Home care support
FTG Care Service
03.2025 - 04.2025
Corporate Relationship Manager | Events Services
Old Mutual
10.2024 - 03.2025
Assistant Manager, Events & Projects
Global Media Alliance
10.2018 - 06.2023
Operations Manager
Ark Event Ghana Limited
09.2017 - 10.2018
Ark Event Ghana Limited
Event Coordinator
07.2017 - 08.2025
Customer Service Representative
Slydepay
10.2016 - 05.2017
Frontline & Customer Service Support
Stanbic Bank Ghana Limited
09.2015 - 07.2016
Assistant Producer & Executive Assistant
MI Prime Entertainment
01.2013 - 08.2015
News Reporter (Intern)
ETV Newsroom/ Global Media Alliance
11.2012 - 01.2013
Production Assistant & Logistics Officer
Roberta Annan Consulting
09.2012 - 01.2015
BA - Communication Studies
Ghana Institute of Journalism (GIJ)
West African Senior Secondary Certificate Examination (WASSCE) - undefined
Anlo Senior High School
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