SI WING LEE
Kowloon,Hong Kong
Summary
Dynamic professional with a strong foundation in teamwork and collaboration, complemented by bilingual communication skills. Proficient in creating aesthetic designs and engaging customers through innovative platforms such as Canva and CapCut. Up to date with digital culture and social media trends, ensuring relevance in strategies. Committed to leveraging these skills to enhance customer engagement and drive successful project outcomes!
Overview
2
2
years of professional experience
Work history
Intern/Admin
Allwell
Hong Kong
2025.07 - 2025.09
- Managed daily office operations and organised files.
- Conducted research for administrative tasks.
- Created promotional posters and initial logo concepts for company during internship.
- Inputted data accurately into databases.
- Compiled reports to improve efficiencies.
- Ensured cleanliness and organization of meeting rooms to support a professional environment.
Retail sales associate
Swire Group
Hong Kong
2024.07 - 2024.09
- Retail sales associate with apassion for customer service and a strong knowledge of Crocs products.
- Ability to engage customers and drive sales through effective communication and demonstrations.
- Skilled in maintaining merchandise displays to create an attractive shopping environment to customers.
- Managed inventory by restocking shelves.
- Advised customers on product selection based on their needs.
- Dealt with returns, ensuring customer satisfaction.
Waitress
Dazzling cafe
Hong Kong
2023.07 - 2023.09
- Provided exceptional customer service to create an enjoyable dining experience.
- Took orders, served food and drinks, and processed cash transactions efficiently.
- Collaborated with kitchen staff to keep service timing and food quality consistent.
- Handled customer questions and resolved complaints with professionalism.
- Spoke English, Cantonese and Mandarin to support clear communication with diverse guests.
- Kept dining area clean and organised with utensils and supplies ready.
Education
Bachelor of Arts - Media Communications
University of Arts London
London 09/2024 -
High School -
Woldingham School
London 09/2018 - 06/2024
Skills
- Teamwork and Collaboration
- Bilingual Communication
- Aesthetic Designs
- Customer Engagement
- Canva, CapCut, PowerPoint
Languages
English - Advanced
Fluent
Cantonese- Advanced
Advanced
Mandarin- Intermediate
Intermediate
French - Elementary
Elementary
Affiliations
- Fashion, styling and vintage sourcing
- Social media
- Portrait sketching
Timeline
Intern/Admin
Allwell
2025.07 - 2025.09
Retail sales associate
Swire Group
2024.07 - 2024.09
Waitress
Dazzling cafe
2023.07 - 2023.09
Bachelor of Arts - Media Communications
University of Arts London
09/2024 -
High School -
Woldingham School
09/2018 - 06/2024