Junsong Wu

• Worked as a Research Assistant on academic projects within the Urban Planning and Design programme at Xi’an Jiaotong Liverpool University
• Conducted literature review and desk based research on urban planning and public policy related topics
• Collected and organised academic materials, policy documents, and case studies to support project development
• Assisted in synthesising research findings into structured written summaries and presentation materials
• Collaborated with academic staff and project team members to meet coursework and project deadlines

• Supported urban planning projects through background research, data collection, and document review
• Assisted in preparing planning reports, presentation materials, and basic spatial analysis outputs
• Helped organise project information, including policy documents, maps, and reference materials
• Participated in internal discussions and gained exposure to planning workflows and project coordination
• Worked closely with planners and team members to meet project deadlines and quality requirementsSupported urban planning projects through background research, data collection, and document review
• Assisted in preparing planning reports, presentation materials, and basic spatial analysis outputs
• Helped organise project information, including policy documents, maps, and reference materials
• Participated in internal discussions and gained exposure to planning workflows and project coordination
• Worked closely with planners and team members to meet project deadlines and quality requirements

• Processed cash and card payments during busy shopping periods, limiting customer wait times.
• Handled customer complaints with empathy and patience, offering practical solutions to retain goodwill and foster positive relationships.
• Processed customer transactions swiftly and accurately, maintaining confidentiality and adhering to data protection guidelines.