June Dang
Liverpool,United Kingdom
Summary
Organised Practice Manager accomplished in optimising medical office performance. Manages resources and patient flow to reduce wait times. Collaborates with healthcare personnel to implement continuous improvements to patient care delivery. Accomplished professional with expertise in scientific communication and medical information management, specialising in literature review and data interpretation. Adept at patient counselling, pharmaceutical research, service development, process optimisation, inventory management, practice operations, performance monitoring, organisational management, and procedural efficiency. Committed to advancing healthcare practices through strategic collaboration and innovative solutions.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Pharmacy Practice Manager
Asda
Liverpool, UK
05.2025 - 12.2025
- Led clinical governance and pharmacy operations, ensuring compliance with GPhC standards and internal SOPs, driven the SOPs completion from 60% to 100% completion.
- Provided high-quality, evidence-based medical and scientific information to patients and healthcare professionals.
- Acted as a key liaison between the pharmacy and regional NHS bodies, contributing to service development and local health initiatives such as Pharmacy First (from 0% to 75% KPI within 3 months) and New Medicine Services (from 0% to 316% after 2 months).
- Reviewed and implemented patient education and promotional materials to ensure accuracy and alignment with regulatory standards.
- Increased patient engagement with implementation of educational materials around the practice (from 5% to approximately 62% patients acknowledging pharmacy services within 3 months).
- Improved overall efficiency of the practice by introducing modern technology solutions by reducing the dispensary time by 33% using Golden Tote system.
- Mitigated risks by enforcing strict health and safety protocols within the practice.
- Coordinated staff training sessions to enhance skills and knowledge with NHS services and new dispensing system.
- Developed comprehensive operational policies to ensure regulatory compliance.
- Maintained optimum stock levels through careful inventory management (stock levels have been decreased by 27%, saving nearly £5000 per month for the business unit).
- Managed staffing schedules, ensuring optimal coverage during peak times.
- Enhanced practice efficiency by streamlining administrative processes.
- Facilitated successful audits through meticulous record-keeping and documentation (reports are actioned within the timeframe for 100% closure of time).
- Participated in interviewing, hiring and orientation of new staff, securing top talent to meet practice needs.
Pharmacist
Allied Pharmacies Ltd
10.2022 - 04.2025
- Delivered clinical counselling and responded to complex medication-related queries from patients and healthcare providers.
- Participated in rollout of national NHS services including NMS, DMS, Smoking Cessation, and Contraception initiatives by increasing numbers of completed services (from 0 to 98% NMS targets within 4 months and from 0 to 65% for Contraception services).
- Contributed to scientific and regulatory review processes, including preparation for documentation and adherence to ABPI standards.
- Supported pharmacovigilance through reporting of adverse events and product issues.
- Collaborated with pharmacy colleagues to ensure evidence-based, compliant communication.
- Completed detailed pharmaceutical research to ensure up-to-date knowledge of new medications.
- Undertook regular continuing professional development activities to maintain high professional standards.
- Optimised workflow processes to enhance productivity within pharmacy team by assigning tasks and schedules.
- Provided comprehensive consultations with patients for improved understanding of their medication regimes.
- Liaised closely with GPs and other healthcare providers, ensuring seamless patient care coordination.
- Assisted in training junior staff members, contributing to more efficient work environment.
- Educated patients on optimal dosage, methods of administration and drug compatibility prior to dispensing medications.
- Applied therapeutics knowledge and skills, enabling patients to receive safe and effective medication.
- Interpreted and managed data in line with standard operating procedures and NICE guidelines.
Trainee Pharmacist
Pimhole Pharma Ltd
08.2021 - 08.2022
- Gained exposure to reviews and certification of promotional materials in alignment with UK regulations.
- Supported patient counselling and engaged with HCPs to address therapeutic and safety concerns.
- Contributed to development of internal training sessions and educational activities.
Freelance Medical Writer
Fiverr
09.2018 - 09.2021
- Created engaging content for healthcare websites, resulting in higher user engagement.
- Improved readability of complex clinical data with clear, concise writing style.
- Managed workload efficiently under tight deadlines without compromising on quality.
- Applied excellent time-management skills to produce high-quality writing for multiple projects simultaneously.
- Marketed services through social media platforms and advertising services.
- Enhanced understanding of medical literature by conducting thorough and detailed research.
Education
MPharm - Pharmacy
University of Sunderland
Sunderland 01.2017 - 01.2021
Undergraduate Foundation Programme - Life Sciences
Cambridge Education Group
Sunderland 01.2016 - 01.2017
Skills
- Scientific Communication
- Medical Information & Clinical Query Management
- Literature Review & Data Interpretation
- Stakeholder Engagement (HCPs, Clinical Commissioning Groups, Patient Organisations)
- NHS Collaboration & Health Policy Implementation
- Patient counselling
- Service development
- Process optimisation
- Organisational management
Certification
- Flu Vaccination, NMS, DMS, Smoking Cessation, Blood Pressure Monitoring
- Pharmacy First Services
- Ongoing CPD in Medical Affairs & Scientific Writing
Languages
English (Fluent)
Vietnamese (Fluent)
Key Achievements
- Improved pharmacy services from 0% to 60% of required targets for the business unit after 2 months joining
- Research and clinical interpretation skills at high level with a result of 70% overall for University Project
Timeline
Pharmacy Practice Manager
Asda
05.2025 - 12.2025
Pharmacist
Allied Pharmacies Ltd
10.2022 - 04.2025
Trainee Pharmacist
Pimhole Pharma Ltd
08.2021 - 08.2022
Freelance Medical Writer
Fiverr
09.2018 - 09.2021
MPharm - Pharmacy
University of Sunderland
01.2017 - 01.2021
Undergraduate Foundation Programme - Life Sciences
Cambridge Education Group
01.2016 - 01.2017