Junaid Ifill
Birmingham ,West Midlands
Summary
Dedicated professional with expertise in front desk software operation and phone system management, ensuring seamless guest welcoming and client engagement. Demonstrates self-initiative in maintaining reception area cleanliness and efficient mail sorting. Committed to upholding business etiquette and professional communication, enhancing customer service experiences. Aspires to leverage skills in a dynamic environment to further develop career in client relations.
Overview
2026
2026
years of professional experience
Work History
Receptionist intern
The Pioneer Group
Birmingham , West Midlands
- Maintained a tidy reception area, promoting a professional image.
- Answered telephone calls to facilitate communication flow.
- Handled sensitive information with utmost confidentiality and discretion.
- Sorted post daily, ensured timely distribution to relevant departments.
- Handled petty cash transactions efficiently ensuing proper recording and accountability.
- Updated database regularly ensuring all records were current and accurate.
- Facilitated client communication by responding promptly to email queries.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
2-day DigData Work Experience
Lloyds Banking Group
Birmingham , west midlands
04.2025 - 04.2025
- Participated in training and seminars to enhance skills and promote growth.
- Adapted to new situations and learned new skills quickly.
- Showed initiative and willingness to take on new challenges.
- Used problem-solving skills to resolve challenges and prioritise workload.
Education
GCSEs - english language
Greenwood Academy
BirminghamGCSEs - English literature
Greenwood Academy
Birmingham GCSEs - Mathematics
Greenwood Academy
Birmingham GCSEs - combined science
Greenwood Academy
Birmingham GCSEs - Enterprise
Greenwood Academy
Birmingham GCSEs - Health and Wellbeing
Greenwood Academy
Birmingham PEARSON BTEC Level 3 National Foundation Diploma un Computing
University College Birmingham
BirminghamSkills
- Front desk software operation
- Self-Initiative
- Phone system operation
- Reception area cleanliness
- Guest welcoming
- Business etiquette
- Client engagement
- Mail sorting
- Professional communication
- Customer Service
Affiliations
- My hobbies include reading books that are centred around daily life so that I can relate to them.
Timeline
2-day DigData Work Experience
Lloyds Banking Group
04.2025 - 04.2025
Receptionist intern
The Pioneer Group
GCSEs - english language
Greenwood Academy
GCSEs - English literature
Greenwood Academy
GCSEs - Mathematics
Greenwood Academy
GCSEs - combined science
Greenwood Academy
GCSEs - Enterprise
Greenwood Academy
GCSEs - Health and Wellbeing
Greenwood Academy
PEARSON BTEC Level 3 National Foundation Diploma un Computing
University College Birmingham
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