Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Junaid hussain

sheffield,England and Wales

Summary

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work history

Waiter

Maya Suite Sheffield
sheffield, England
12.2023 - 08.2024
  • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
  • Advised on food and drink choices based on customer preferences.

Takeaway Cashier

Naz Curry House
sheffield, England
11.2021 - 10.2022
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Processed cash, cheque, credit and debit payments accurately and efficiently, minimising till discrepancies.
  • Addressed and resolved customer complaints to maintain customer loyalty and satisfaction.
  • Checked notes carefully to spot counterfeit currency.

Education

GCSEs -

Fir Vale School
Sheffield
09.2019 - 06.2024

Skills

  • Work very well under pressure
  • Group Leadership and Active Listening
  • Deal with complains and complex situations professionally

Languages

Hindi
Proficient (C2)
Punjabi
Proficient (C2)
Urdu
Advanced (C1)
English
Proficient (C2)

Timeline

Waiter

Maya Suite Sheffield
12.2023 - 08.2024

Takeaway Cashier

Naz Curry House
11.2021 - 10.2022

GCSEs -

Fir Vale School
09.2019 - 06.2024
Junaid hussain