Juna Sharovatova
Riga
Summary
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients.
Overview
16
16
years of professional experience
Work History
Store Manager
Amber Distribution Latvia
12.2017 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Supervised guests at front counter, answering questions regarding products.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Salesman
Almas Ziedi
02.2015 - 10.2017
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted and up-sold products and services to meet needs of customers.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Education
No Degree - Accounting And Finance
College of Accounting And Finance
Riga, LatviaSkills
- Risk Management
- Management
- Hourly Shift Management
- POS Systems
- Project Management
- Retail Inventory Management
- Operations Management
- Store Merchandising
- Partnership Building
- Employee Training
- Budget Administration
- Loss Prevention
- Report Generation
- Supply Ordering
- Personnel Development
- Talent Recruitment
- Shift Scheduling
- Team Development
- Cash Management
- Verbal and Written Communication
- Team Building
- Retail Merchandise Quality Standards
- Opening and Closing Procedures
- Replenishment and Recovery
- Customer Response
- Strategic Thinker
- Flexible Schedule
- Team Building and Leadership
- Accurate Money Handling
- Staff Training and Development
- Operations
- Delegating Work
- Work Planning and Prioritization
- Inventory Management
- Inventory Control
- Sales Strategies
- Special Events
- Order Management
- Mathematical Aptitude
- Training and Mentoring
- Documentation and Reporting
- Marketing and Promotions
- Sales Professional
- Problem-Solving
- Product and Service Sales
- Accurate Cash Handling
- Multitasking and Organization
Languages
Russian
Native language
Latvian
Advanced
C1
English
Intermediate
B1
Timeline
Store Manager
Amber Distribution Latvia
12.2017 - Current
Salesman
Almas Ziedi
02.2015 - 10.2017
No Degree - Accounting And Finance
College of Accounting And Finance
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