Julio Perez
Swansea,City and County of Swansea
Summary
Dedicated IT professiona. Demonstrates strong attention to detail and data confidentiality, ensuring secure and efficient operations. A proven team player with a background in general housekeeping, committed to maintaining high standards of service.
Overview
7
7
years of professional experience
Work history
Unified communications Engineer
Advania
Cardiff, Cardiff
2025.04 - Current
- Conducted regular maintenance checks, ensuring optimal system performance.
- Analysed complex technical information for the creation of detailed reports.
- Provided technical support to staff members for seamless operations.
- Handled customer queries effectively, improving overall customer satisfaction.
- Provided exceptional customer service, enhancing customer loyalty.
Self employed
Myself
Cardiff, Cardiff
2022.05 - 2025.04
- Maintained cleanliness on construction sites, promoting a safe work environment.
- Utilised power tools proficiently whilst maintaining strict safety protocols.
- Ensured customer satisfaction by delivering projects on time and within budget.
- Facilitated clear communication between clients and subcontractors for streamlined operations.
- Delivered high-quality carpentry work for unique interior design elements.
- Looked after tools, materials and equipment, making available for use when required.
- Used traditional and modern building methods and materials for general repairs and full renovations.
Housekeeping
Citrus Hotel
Cardiff, Wales
2019.11 - 2020.10
- Performing a variety of cleaning activities such as sweeping, mopping, dusting.
- Ensuring all rooms are cared for and inspected according to standards.
- Protecting equipment and making sure there are no inadequacies.
- Notifying superiors on any damages, deficits and disturbances.
- Dealing with reasonable complaints/requests with professionalism and patience.
- Adhering strictly to rules regarding health and safety and being aware of any company-related practices.
Trainee IT Technician
Capgemini
Langreo , Asturias
2019.04 - 2019.06
- Researched, documented and escalated support cases to higher levels of support when unable to resolve issues using available resources.
- Performed regular routine procedures, including software updates, ensuring continued efficient operation and availability of information systems.
Education
Higher Technician In Computer Network Systems Management - Computer Science
Higher Vocational Training School CIFP Avilés
AsturiasSkills
- General housekeeping
- Team player
- Data confidentiality
- Attention to detail
- Windows server
- Network troubleshooting
- Active Directory
- Hardware configurations
Languages
5,C1,6,C2
Languages
Spanish
Spanish
English
Timeline
Unified communications Engineer
Advania
2025.04 - Current
Self employed
Myself
2022.05 - 2025.04
Housekeeping
Citrus Hotel
2019.11 - 2020.10
Trainee IT Technician
Capgemini
2019.04 - 2019.06
Higher Technician In Computer Network Systems Management - Computer Science
Higher Vocational Training School CIFP Avilés