Summary
Overview
Work history
Education
Skills
Timeline
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Julija Ravdivja

Northampton,United Kingdom

Summary

Results-driven Transaction Manager with overall automotive experience of 3 years. Aiming to deliver best customer experience focusing on finance and insurance products tailored to each individual within FCA compliance.

Since joining the role as Transaction Manager, overall finance and insurance performance has increased significantly.

Completed additional courses to ensure team has sufficient training and guidance to perform efficiently.



Overview

4
4
years of professional experience
2
2
years of post-secondary education

Work history

Transaction Manager

Invicta Mazda Northampton
Northampton, Northamptonshire
12.2024 - Current
  • Oversaw vehicle sales and finance packages, ensuring compliance with FCA regulations.
  • Managed deal stacking and control processes to optimise transactions.
  • Conducted part-exchange valuations and facilitated sale closures.
  • Delivered training and guidance to team members regularly.
  • Achieved targets for units sold and finance packages effectively.

Senior Retention Specialist

Allen Motor Group
Northampton, Northamptonshire
09.2021 - 12.2023
  • Delivered successful vehicle upgrades for existing clientele
  • Managed stock and structured offers on new and used vehicles
  • Regularly met and outperformed set KPIs
  • Offered support and guidance to sales teams upon request
  • Stacking deals and carrying out part exchange valuations
  • Built positive relationships with customers and business associates, maintaining active professional network to seek new sales opportunities
  • Utilised CRM systems to track customer interactions and preferences for tailored communications.

Education

NVQ Level 2 - Certificate in Team Leading

Northampton College
Northampton
05.2024 - 07.2024

NVQ Level 2 - Certificate in Lean Organisations Management Techniques

Northampton College
Northampton
07.2024 - 09.2024

Bachelor of Science - LLB (Hons) Law degree

University of Northampton
Northampton
09.2019 - 09.2021

Skills

  • Results-Oriented approach
  • Critical thinking
  • Relationship building
  • Target setting
  • Customer orientation
  • Conflict resolution
  • Leadership development
  • Management Proficiency

Timeline

Transaction Manager

Invicta Mazda Northampton
12.2024 - Current

NVQ Level 2 - Certificate in Lean Organisations Management Techniques

Northampton College
07.2024 - 09.2024

NVQ Level 2 - Certificate in Team Leading

Northampton College
05.2024 - 07.2024

Senior Retention Specialist

Allen Motor Group
09.2021 - 12.2023

Bachelor of Science - LLB (Hons) Law degree

University of Northampton
09.2019 - 09.2021

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Julija Ravdivja