Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Juliette Read

27 Chapel Lane, Upwey, Weymouth, Dorset

Summary

Experienced retail manager and business owner with a strong background in the music retail industry and property lettings. Proven track record in customer service, team leadership, and operational management. Adept at running both brick-and-mortar and e-commerce businesses. Now seeking a new challenge to further develop and apply exceptional organisational and customer service skills in a dynamic environment.

Overview

35
35
years of professional experience

Work History

Owner / Manager

Leo’s Den Music Direct
01.2014 - Current
  • Company Overview: Online Business
  • Managing an online music retail business specializing in current releases and back catalogue titles
  • Oversee all aspects of operations, including stock sourcing, inventory management, and order fulfillment
  • Handle budget planning, financial reporting, and cost control to ensure profitability
  • Develop and implement marketing strategies to drive sales and customer engagement
  • Provide consistently high levels of customer service, resulting in strong customer loyalty and repeat business
  • Online Business

Manager

Lancombe Country Cottages
09.2008 - 01.2014
  • Managed the daily operations of a large holiday cottage lettings site, overseeing property upkeep and guest services
  • Coordinated weekly changeovers to ensure all accommodations were cleaned, prepared, and guest-ready
  • Delivered consistently high levels of customer service, contributing to repeat bookings and positive reviews
  • Created and maintained listings across third-party booking platforms, managing content, pricing, and availability
  • Led marketing efforts to attract new clients and increase occupancy rates

Assistant Manager

HMV
04.2002 - 09.2008
  • Managed a team of up to 20 staff in a high-traffic retail store, ensuring smooth day-to-day operations
  • Oversaw stock ordering, inventory management, and stockturn to maintain optimal product levels
  • Handled staff scheduling, rota planning, and human resource responsibilities including recruitment and training
  • Led seasonal and promotional campaigns, effectively managing peak trading periods
  • Acted as duty manager with full responsibility for store performance, customer service, and security

Assistant Manager

HMV
04.1998 - 04.2002

Sales Assistant

Compact Records & Tapes
04.1990 - 04.1998
  • Delivered excellent customer service, building strong relationships with regular customers and providing tailored recommendations
  • Managed stock ordering and replenishment to ensure a diverse and well-stocked inventory
  • Acted as duty manager, overseeing daily store operations, staff, and customer interactions during shifts

Education

GCSEs - English Language & Literature, Design & Technology, Craft Realisation, Geography And Others

Falmouth School
Falmouth, Cornwall
01.1990

Skills

  • Exemplary Customer Service
  • Communication & Problem Solving
  • Management & Organizational Skills
  • Staff Scheduling & Resource Management
  • Inventory Management
  • Budgeting & Financial Planning
  • IT Skills including Outlook, Word & Excel

Hobbies and Interests

  • A keen cook with a passion for exploring new cuisines, particularly enjoying cooking for family and friends while embracing local produce and supporting local businesses.
  • Enthusiast of a wide variety of music, with a love for attending gigs both locally and throughout the UK when time allows.

Timeline

Owner / Manager

Leo’s Den Music Direct
01.2014 - Current

Manager

Lancombe Country Cottages
09.2008 - 01.2014

Assistant Manager

HMV
04.2002 - 09.2008

Assistant Manager

HMV
04.1998 - 04.2002

Sales Assistant

Compact Records & Tapes
04.1990 - 04.1998

GCSEs - English Language & Literature, Design & Technology, Craft Realisation, Geography And Others

Falmouth School

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Juliette Read