JULIET NWOSU
Bristol,United Kingdom
Summary
Dedicated healthcare professional with extensive expertise in venipuncture, patient care plans, and bedside management. Demonstrates proficiency in patient vital monitoring, personal care, and rehabilitation assistance. Skilled in CPR, and sample collection while adhering to NHS organizational standards. Strong communicator with a talent for building patient relationships and collaborating across departments. Committed to maintaining accurate digital documentation and performing administrative tasks efficiently.
Career goal: To continue enhancing patient care through innovative practices and interdepartmental collaboration.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Senior Healthcare Support Worker
North Bristol NHS Trust
Bristol, Bristol
06.2024 - Current
- Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
- Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
- Delivered person-centered care, preserving patient dignity and self-esteem.
- Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Observed and documented accurate recordings of patient observations including temperature, pulse blood pressure, oxygen saturation and respiratory rate, reporting significant findings to nurse in-charge and MDT team.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Provided hygiene care to patients, ensuring skin integrity and accurately observing, recording and reporting on changes to minimise damage.
- Practised infection control standards to maintain patient health and safety.
Senior Healthcare Support Worker
University Hospitals Bristol NHS Foundation Trust
Bristol, Bristol
05.2023 - Current
- Attended mandatory training courses on regular basis to keep skills updated.
- Worked closely with multidisciplinary team to deliver holistic care.
- Assisted medical staff with routine clinical procedures, enhancing efficiency.
- Communicated sensitively with patients whilst respecting privacy and dignity at all times.
- Monitored vital signs of patients under supervision of registered nurse, ensuring well-being.
- Provided emotional support for patients and their families during difficult times.
- Supported patients through personal care tasks such as toileting, showering and feeding, maintaining sensitivity to needs and ensuring comfort, dignity and safety throughout.
- Provided hygiene care to patients, ensuring skin integrity and accurately observing, recording and reporting on changes to minimize damage.
Health Care Assistant
TLTP ( NHS Trust)
St Albans, United Kingdom
12.2021 - 05.2023
- Established friendly rapport with patients to promote positive health and wellbeing
- Formulated care plans with meticulous attention, helping to increase quality of documentation
- Kept public areas clean and hygienic by performing routine sanitization tasks
- Promoted and encouraged independence while assisting patients with daily routines
- Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity
- Build strong, trusting relationships with patients by providing continuous support and delivering best possible care
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by NHS.
- Maintained optimal safety standards throughout client home and care environments, prioritizing risk-reduction, health and hygiene.
- Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
International Travel Consultant
Settle Systems Nigeria Limited
Lagos, Nigeria
09.2012 - 10.2021
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings
- Discussed security issues and protocols with individuals traveling to highly insecure areas
- Communicated benefits and information regarding international travel insurance with clients and obtained best rates
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations
- Kept network of international agents to simplify and streamline international bookings
- Communicated with clients using email, phone and face-to-face interactions
- Managed approximately 30 incoming calls and emails per day from customers
- Responded to clients' questions, issues and complaints and implemented appropriate solutions
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings
- Developed team communications and information for staff meetings
- Offered exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments
- Handled travel arrangements for groups, couples, executives, and special needs clients
Education
Msc - Management
University of Hertfordshire
Hertford, Hertfordshire 10.2021 - 09.2022
BSc - Business Administration
University Of Lagos
Nigeria 01.2011 - 09.2016
NVQ Level 3 - Adult Health and Social
University Hospital Bristol And Weston NHS
Bristol 05.2023 - 09.2023
Skills
- Venipuncture
- Patient care plans Competency
- Excellent bed/bedside management competency
- Patient Vital/Blood Sugar competency
- Patient Personal care competency
- CPR competency
- Blood/Stool sample take competency
- NHS organizational standards
- Digital/Electronic Documentation
- Interdepartmental collaboration
- Data entry/Computer literacy
Certification
- Mandatory & Statutory (Practical) Training Course Aligned to CSTF and provided by The Health & Safety Group Ltd
- NHS England
Custom
- Mental Health Act 2007
- Moving and Handling Level 2
- Preventing Radicalisation
- Privacy And Dignity In Health And Social Care
- Promoting Person Centred Care In Health And Social Care
- Reducing Restraints in Health and Social Care
- Resuscitation: Adult Basic Life Support - incl safe use of AEDs
- Your Health Career
- Communication
- Conflict Resolution
- Consent
- Coronavirus (COVID-19) Infection Prevention and Control
- Countering Fraud Bribery and Corruption in the NHS
- Dementia Awareness
- Duty of Care in Health and Social Care
- Epilepsy Awareness
- Equality, Diversity and Human Rights
- Fluids And Nutrition Awareness
- Food Hygiene
- Handling Medication & Avoiding Drug Errors - Level 2
- Health, Safety and Welfare
- Infection Prevention and Control (Level 2)
- Mental Capacity Act 2005 incl Deprivation of Liberty Safeguards
Languages
English
Fluent
Affiliations
- Swimming, Reading, Poetry, Writing, Walking
References
References available upon request.
Timeline
Senior Healthcare Support Worker
North Bristol NHS Trust
06.2024 - Current
Senior Healthcare Support Worker
University Hospitals Bristol NHS Foundation Trust
05.2023 - Current
NVQ Level 3 - Adult Health and Social
University Hospital Bristol And Weston NHS
05.2023 - 09.2023
Health Care Assistant
TLTP ( NHS Trust)
12.2021 - 05.2023
Msc - Management
University of Hertfordshire
10.2021 - 09.2022
International Travel Consultant
Settle Systems Nigeria Limited
09.2012 - 10.2021
BSc - Business Administration
University Of Lagos
01.2011 - 09.2016
- Mandatory & Statutory (Practical) Training Course Aligned to CSTF and provided by The Health & Safety Group Ltd
- NHS England
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