Juliet Ade-Agbaje
Business Analyst
Croydon
Summary
Professional Project Management Specialist with five years experience working with teams to accomplish short- and long-term project goals. Organising business operations, managing budgets and monitoring project costs. Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Excels through mentoring, training and empowering team to excel in performance. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organisational skills eager to secure entry-level Business Analyst position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
14
14
years of post-secondary education
Work History
Multi-Site Project Manager and Registered Manager
Ambient Support Ltd
01.2018 - Current
- Overseeing registered care services for those with complex mental health needs including those with dual diagnoses
- Overseeing all staff and scheduling to ensure the smooth running of the multi-site services
- Managing the homes in compliance with the Health and Social Care Act 2012, Care Quality Commission National Care Essential Standards, Health and Safety, Environmental Health, and other relevant legislation
- Liaising with external agencies to fill staff shortages
- Advising and assisting Senior Managers in areas that affect organisational development and strategy
- For instance, I assist senior management to create the right cultural conditions that align people with business strategy
- Working with the Finance Team, Director of Operations and Operations Manager on setting income and expenditure, budgets for the year
- Managing budgets and contracts
- Advising senior management on the implementation of quality measures within the service and reviewing policies and practices accordingly
- Assisting in the recruitment process for new staff, including revision of job descriptions and arranging induction programmes
- Ensuring that all staff receive regular Performance, Learning, and Supervision (PLS) including annual reviews.
Business Analyst - Hybrid
Tritek - Internship
London - Remote
01.2023 - 06.2023
- I contributed to a team's effort to build an automated and advanced payroll system for a logistics business
- Collaborating with the sponsor and stakeholders to elicit software development requirements and engage in business requirements, transforming these into functional and non-functional requirements
- Took part in compiling the User Stories, Business Requirement Documents, Feature List, Epic List, Business Case, Rag Status, RAG Status, and Business Review Plan
- Streamline the payroll process by implementing Wagile Methodology and best practises
- Conducted a gap analysis to discover inefficiencies and offer suggestions for a smooth implementation
- Worked together with a small number of team members to create our project artefacts, such as use case diagrams, wireframes, and test cases
- Using change management techniques to make sure that modifications are approved and implemented
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
Hospital Link Worker, Carers
Bromley
10.2007 - 09.2017
- Provided specialist advice, information, and support to family carers, leading to the effective discharge of patients from the hospital
- Undertook Local Authority Carers Assessment with carers in their homes or within the hospital and raised awareness of the carers assessment as a crucial tool to help carers access services
- Liaising daily and working closely with Care Managers, hospital staff, and other multi-disciplinary teams to ensure that cared-for persons and their carers have all the information, services, and support they need to underpin successful hospital transfers.
Registered Manager
SpiritLife Care
06.2010 - 07.2016
- Managed an independent care provider offering a comprehensive range of quality care services to people with dementia, learning disability, physical disability, sensory impairment, and mental health
- Directly in charge of the day-to-day running of the agency's administration, finance, and service users’ care plans and risk assessments
- Supervised staff and provided training so the agency’s services complied with the health and safety regulations and quality care standards
- Monitored the health and welfare of the service users
- Liaised with the Social Services, Doctors, District Nurse, and other Health Professionals for the care review and appointments of the service users
- Managed recruitment of staff.
Care at Home Supervisor
Bromley Mind
10.2006 - 11.2010
- Assess potential client’s needs, develop care plans that outline what care and support individual clients need and prepare their risk assessment
- Supporting the manager to run the workplace according to standards and legislation
- Match and allocate care workers to the clients according to their care needs
- Led team meetings, and conducted staff inductions, supervisions and appraisals to ensure care standards were met
- Worked in partnership with other professionals to ensure individuals get the support they need
- Telephone check-in to the service users and liaised with their social worker, Doctor, Occupational therapist, and District nurse
- Managed queries and emergencies relating to service users’ health, care, and well-being.
Education
MBA - Healthcare Management
Birmingham City University
05.2019 - 05.2022
Level 5 Diploma - Leadership & Management, Health & Social Care
Tutorcare Ltd
09.2014 - 05.2016
Certificate in Management Level 3 | Chartered - undefined
Management Institute
01.1982 - 05.1987
B.Sc. (Hons) - Business Information Technology
London Metropolitan University
London 09.2000 - 05.2004
Skills
CORE SKILLSundefined
Accomplishments
- WINNER "The Manager Award: Mental Health Services". Awarded for exceptional service in Adult Care on behalf of London Borough of Bromley 2023.
Timeline
Business Analyst - Hybrid
Tritek - Internship
01.2023 - 06.2023
MBA - Healthcare Management
Birmingham City University
05.2019 - 05.2022
Multi-Site Project Manager and Registered Manager
Ambient Support Ltd
01.2018 - Current
Level 5 Diploma - Leadership & Management, Health & Social Care
Tutorcare Ltd
09.2014 - 05.2016
Registered Manager
SpiritLife Care
06.2010 - 07.2016
Hospital Link Worker, Carers
10.2007 - 09.2017
Care at Home Supervisor
Bromley Mind
10.2006 - 11.2010
B.Sc. (Hons) - Business Information Technology
London Metropolitan University
09.2000 - 05.2004
Certificate in Management Level 3 | Chartered - undefined
Management Institute
01.1982 - 05.1987
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