Summary
Overview
Work History
Education
Skills
References
Work Availability
Work Preference
Interests
Timeline
Cashier

Julie Wrigley

Semi Retired
Bolton

Summary

Capable Bar/Hospitality Person passionate about serving in warm, efficient and courteous manner while exceeding customer expectations and maintaining poise and sense of humour in demanding environments. Strong history of exceptional service in hospitality establishments.

Overview

42
42
years of professional experience

Work History

Bar staff member

Bolton Wanderers Football Club
Bolton, Lancashire
09.2024 - Current
  • Handled and moved supplies between stores and bars for restocking and storage.
  • Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
  • Managed customer disputes effectively, preserving the business reputation.
  • Prepared beverages, ensuring consistent quality.
  • Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
  • Served customers to foster a friendly atmosphere.
  • Restocked bar efficiently during busy periods.
  • Ensured customer satisfaction by providing excellent service.
  • Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
  • Cleaned and sanitised bar area, maintaining high standards of hygiene.
  • Warmly greeted and served customers, promptly processing payments to minimise wait times.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Helped organise special events at the bar.
  • Welcomed guests with friendly conversation and fun atmosphere.
  • Supported serving staff with fast, accurate beverage preparation.
  • Maintained ready supply of counter-top snacks for guests.
  • Collected, washed and put away glassware between guests.
  • Completed end-of-day cleanup to reset bar for next day.
  • Input orders into register, calculated bills and collected payments.
  • Assisted in training new staff, contributing to team efficiency.
  • Adhered to health and safety regulations strictly.
  • Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
  • Maintained bar stocks, replenishing daily as necessary.
  • Adhered to health and safety regulations, ensuring a safe environment for guests.
  • Arranged special requests from customers promptly, creating positive impressions.
  • Remained flexible to change shift patterns and cover absences with minimal notice.
  • Assisted colleagues during peak hours for smooth operations.
  • Created warm, friendly atmosphere through positive guest interactions.

Hospitality Staff

Bolton Wanderers Football Club
Bolton, Lancashire
09.2024 - Current
  • Demonstrated flexibility by working various shifts, improving team coverage.
  • Communicated effectively with kitchen staff to ensure prompt food delivery.
  • Collaborated with other hospitality staff members for improved team performance.
  • Showed initiative by taking on additional responsibilities during busy periods.
  • Ensured adherence to health and safety regulations within the facility at all times.
  • Promoted positive ambience by maintaining a friendly, welcoming demeanour.
  • Delivered efficient room service whilst adhering to hotel standards and procedures.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Set up banquet tables as per event specifications, ensuring client satisfaction.
  • Assisted in the setup of conference rooms for successful events and meetings.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Delivered food and drinks discreetly for seamless and unobtrusive service.
  • Monitored crime trends to analyse current and predict future events.
  • Provided clear, accurate and timely situational analysis for ongoing missions.
  • Participated in multi-agency task forces, enhancing inter-departmental cooperation.
  • Adapted quickly in high-pressure environments, maintaining operational effectiveness.
  • Maintained high level of confidentiality whilst handling sensitive information.
  • Worked closely with clients to assess intelligence needs and create appropriate intelligence products.
  • Collaborated with international counterparts to share critical information.
  • Coordinated with law enforcement agencies for concerted action on threats.
  • Enhanced security through detailed threat assessment and risk mitigation strategies.
  • Entered and retrieved intelligence from databases on open-source and classified systems and platforms.
  • Liaised with law enforcement agencies to exchange criminal intelligence information.
  • Strengthened decision-making processes with thorough data analysis.
  • Used specialised collection software, databases and tools to research, gather and evaluate data.
  • Developed comprehensive intelligence briefings for senior leadership.

Casual Examination Invigilator

Bolton St Catherine's Academy
Bolton, Lancashire
04.2024 - Current
  • Escorted candidates to restrooms or outside premises during exams, minimising disruption to others.
  • Ensured exam integrity by strictly enforcing examination rules.
  • Monitored time strictly during examinations, ensuring fairness for each candidate and adherence to schedule.
  • Checked identification documents of students to maintain strict anti-cheating measures.
  • Reported any suspicious behaviour immediately to exam coordinators, maintaining high standard of honesty in every exam session.
  • Liaised with school staff regarding special needs accommodations within exams sessions; ensured fair opportunities were given to all students.
  • Guided candidates regarding seating arrangements and protocols before commencement of exams, minimising confusion and chaos on the day of the test..
  • Adhered strictly to invigilation guidelines as provided by examining bodies, promoting consistency and professionalism throughout my role.
  • Collected completed scripts accurately to prevent any loss or mix-up.
  • Prepared exam room for conducive and efficient environment.
  • Assisted in setting up examination venues, promoting a comfortable environment for examinees.
  • Maintained quiet atmosphere in the examination room for optimal concentration of candidates.
  • Coordinated with other invigilators for seamless conduct of examinations across multiple rooms or venues.
  • Managed emergency situations efficiently whilst maintaining calm amongst candidates.
  • Distributed examination papers and materials timely, ensuring smooth procedure of the test.
  • Conducted thorough checks on candidate's belongings prior to entry into the exam hall, preventing cheating efforts.
  • Exhibited patience and understanding when dealing with stressed or anxious students; provided reassurance where necessary during critical points in their academic journey.
  • Provided eligible students with extra time in line with exam regulations.
  • Seated candidates in line with seating plan.
  • Facilitated smooth running of up to 3 exams daily, supervising large groups of students.
  • Positioned signage to minimise noise in hallways and outside areas.
  • Prepared desks with correct exam papers and accompanying tools.
  • Escorted early leavers out of exam areas and collected finished exam scripts.
  • Patrolled exam areas to maintain visual presence throughout exam.
  • Explained rules for transferring answers onto official answer papers.
  • Guaranteed exam room functionality, fixing issues promptly and thoroughly.
  • Upheld strict exam conditions in line with up-to-date regulations.
  • Advised candidates on possessions permitted in exam venues to prevent rule breaches.
  • Answered student questions in line with strict protocols.
  • Scanned large number of students to detect cheating attempts.
  • Recorded details of late arrivals and early leavers in line with established procedure.
  • Removed distractions, retrieved mobile phones and monitored surrounding movements.
  • Enforced penalties for students violating exam rules and regulations.
  • Minimised exam disruptions by handling student queries in quiet, unobtrusive manner.

Self Employed Dog Walker

Self Employed
Bolton, Lancashire
04.2021 - 09.2023
  • Earned dogs' trust by maintaining friendly, approachable demeanour.
  • Provided quality dog walking services for client satisfaction.
  • Ensured safety and security of dogs when transporting them to and from walking areas.
  • Built rapport with clients by meeting their individual pet care needs.
  • Maintained safe environments for pets whilst on walks.
  • Comforted animals to reduce distress and prevent incidents.
  • Respected community rules regarding leash laws and pet waste disposal showing civic responsibility.
  • Ensured proper hydration of dogs during long walks, improving overall health.
  • Cleaned up after dogs during walks keeping public spaces tidy.
  • Scheduled dog walks according to owners' preferences, resulting in high customer satisfaction rates.
  • Monitored health of animals, reporting changes or causes for concern.
  • Refreshed water and offered treats to reinforce good behaviour.
  • Followed specific instructions from dog owners, ensuring personalised care.
  • Encouraged good canine behaviour using positive reinforcement techniques, promoting well-behaved pets.
  • Carried out basic grooming tasks after walks, ensuring clean return of pets to homes.
  • Conducted initial meet-and-greet sessions with new clients building a professional relationship based on trust.
  • Kept detailed records of each walk to provide feedback to owners.
  • Completed walks in inclement weather and difficult terrain.
  • Displayed excellent time management skills to meet all scheduled appointments punctually.
  • Utilised knowledge of local walking spots to ensure dogs had safe, secure exercise and exploration.
  • Liaised with clients to coordinate schedules and collect payment.
  • Kept animal cages spotlessly clean to minimise infection risks.
  • Trained in animal first aid to provide emergency assistance.

Intelligence Officer

Greater Manchester Police
Manchester, Greater Manchester
06.1989 - 04.2021
  • Collaborated with international counterparts to share critical information.
  • Advised and offered suggestions to senior military members and commanders based on intelligence findings.
  • Provided clear, accurate and timely situational analysis for ongoing missions.
  • Developed comprehensive intelligence briefings for senior leadership.
  • Collaborated with other intelligence officers to evaluate data sources as part of joint briefing exercises.
  • Worked closely with clients to assess intelligence needs and create appropriate intelligence products.
  • Monitored crime trends to analyse current and predict future events.
  • Provided situational awareness during crisis situations through real-time updates.
  • Entered and retrieved intelligence from databases on open-source and classified systems and platforms.
  • Navigated complex databases to extract relevant intelligence data.
  • Prepared and briefed intelligence and security presentations to senior leaders.
  • Participated in multi-agency task forces, enhancing inter-departmental cooperation.
  • Supervised junior officers during production, publishing and briefing of intelligence products.
  • Used specialised collection software, databases and tools to research, gather and evaluate data.
  • Explored potential threats by conducting in-depth research and investigations.
  • Liaised with law enforcement agencies to exchange criminal intelligence information.
  • Strengthened decision-making processes with thorough data analysis.
  • Utilised advanced technology for intelligence gathering and data interpretation.
  • Prepared comprehensive reports, contributing towards policy formulation and strategic planning.
  • Adapted quickly in high-pressure environments, maintaining operational effectiveness.
  • Maintained high level of confidentiality whilst handling sensitive information.
  • Handled confidential materials, ensuring compliance with regulation procedures.
  • Enhanced security through detailed threat assessment and risk mitigation strategies.

Radar Operator

Women's Royal Naval Service
Portsmouth, Hampshire
05.1983 - 06.1989

Education

O Level - Mathematics, English Language/Literature, Geography, Art, Domestic Science, Biology

Joint Matriculation Board
Manchester, Greater Manchester
06.1982 - 1982.06

CSE - Mathematics, English Language/Literature, Geography, Art, Domestic Sc

Certificate of Secondary Education
Manchester
05.1982 - 1982.05

Skills

Efficient multitasking

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References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part Time

Work Location

On-Site

Important To Me

Work-life balance

Interests

Travel

Dogs

Timeline

Bar staff member

Bolton Wanderers Football Club
09.2024 - Current

Hospitality Staff

Bolton Wanderers Football Club
09.2024 - Current

Casual Examination Invigilator

Bolton St Catherine's Academy
04.2024 - Current

Self Employed Dog Walker

Self Employed
04.2021 - 09.2023

Intelligence Officer

Greater Manchester Police
06.1989 - 04.2021

Radar Operator

Women's Royal Naval Service
05.1983 - 06.1989

O Level - Mathematics, English Language/Literature, Geography, Art, Domestic Science, Biology

Joint Matriculation Board
06.1982 - 1982.06

CSE - Mathematics, English Language/Literature, Geography, Art, Domestic Sc

Certificate of Secondary Education
05.1982 - 1982.05

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Julie WrigleySemi Retired